Contract ICT Support Specialist - End-User & Network

St. Clement's School; Hamilton; On-site; CAD 64,000 - 83,000; Full time

Job summary

A Catholic Education Institution in Hamilton is seeking an ICT Client Support Specialist for a 12-month contract. The role involves providing technical support, maintaining endpoint devices, and assisting with network administration. Ideal candidates will have a diploma in computer studies and relevant certifications, along with strong communication skills. This position requires travel between locations, making reliable transportation essential.

Benefits

Cell phone allowance

Working in a supportive educational environment

Qualifications

• 2 years’ experience in a technical support environment preferred.
• Maturity in handling confidential information.
• Reliable transportation with a valid G license required.

Responsibilities

• Provide installation, maintenance, and support of endpoint computing hardware.
• Analyze, diagnose, and resolve network issues.
• Assist in investigating new technology to enhance user experience.

Skills

Proficient knowledge of user endpoint devices

Strong interpersonal and communication skills

Analytical and troubleshooting skills

Ability to provide training

Education

3-Year College Diploma in Computer Studies

Certifications: CompTIA A+, Network+, MS Specialist

Tools

Microsoft Office Suite

Microsoft Windows Server

Active Directory

Job description

A Catholic Education Institution in Hamilton is seeking an ICT Client Support Specialist for a 12-month contract. The role involves providing technical support, maintaining endpoint devices, and assisting with network administration. Ideal candidates will have a diploma in computer studies and relevant certifications, along with strong communication skills. This position requires travel between locations, making reliable transportation essential.