Contract Educator (through Jan 2026) | Tysons Corner

lululemon; Richmond Hill; On-site; CAD 28,240 - 32,497; Part time

Benefits offered by this job

Health and dental benefits

Paid time off

Generous employee discount

Fitness & yoga classes

Job summary

A leading athletic apparel company is seeking a Contract Educator to enhance customer experience in Richmond Hill. The role involves interacting with guests, providing product education, and ensuring operational excellence. Ideal candidates are flexible and team-oriented. Compensation ranges from $20.50 to $25.59 per hour, with additional benefits including health plans and employee discounts.

Qualifications

• Must be legally authorized to work in Canada.
• Must be 18 years of age or older.
• Able to travel to assigned store with own transportation.

Responsibilities

• Interact with guests to provide customized solutions.
• Facilitate guest transactions in a seamless manner.
• Contribute to a respectful and inclusive team environment.

Skills

Guest Experience

Communication

Teamwork

Flexibility

Job description

Contract Educator (through Jan 2026) | Tysons Corner

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Who We Are: lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We focus on creating positive change to build a healthier, thriving future and an equitable, inclusive and growth-focused environment for our people.

Job Summary

The Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service, or guest experience, in our retail stores. They engage and connect with our guests, share top-quality product education, and speak authentically about our community and culture.

Key Responsibilities

• Guest (i.e., Customer) Experience: Interact with guests to ensure a great guest experience in a manner that values guests’ time; assess guests’ needs to provide customized, effective purchase and return solutions and support; provide technical product education by articulating the value and benefit of the product.
• Operational Excellence: Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, ship from store) according to company standards; move dynamically on the floor to engage with guests; receive guest feedback and partner with store leadership to take action to “make it right.”
• Working With Others: Contribute to a respectful and inclusive team environment; establish supportive relationships with team members; collaborate to ensure optimal guest experience and store operations.
• Operations: Perform product presentation tasks, use in-store technology to support store operations, perform cleaning tasks as needed, adhere to safety policies, and work in accordance with policies, procedures, and laws or regulations.

Key Skills & Core Values

• Inclusion & Diversity; Integrity/Honesty; Guest Experience; Personal Responsibility; Self-Awareness; Collaboration and Teamwork; Enthusiasm

Job Requirements

• Eligibility: Must be legally authorized to work in the country where the store is located
• Age: Must be 18 years of age or older
• Right to Work: Must have proof of the Right to Work and related local requirements (EMEA only)
• Mobility: Must be able to travel to assigned store with own transportation

Availability

• Willing to work a flexible schedule including evenings, weekends, and holidays

Other Requirements

• Willing to work in an environment with bright lights and loud music
• Willing to move through a store for most of a shift to assist guests
• Willing to move boxes weighing up to 30 lbs (13.6 kg)
• Willing to work as part of a team and also complete some work independently

Compensation & Benefits

Base Pay Range: $20.50 - $23.59/hour, subject to location minimums

Target Bonus: $2.00/hour

Total Target Base Pay Range: $22.50 - $25.59/hour

lululemon’s compensation offerings are pay-for-performance and may vary by market location, knowledge, skills, experience, and equity. Eligible employees may participate in a bonus program where applicable. Benefits include:

• Extended health and dental benefits, mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Development opportunities and various programs

Note: Incentive programs, benefits, and perks have eligibility requirements. The company reserves the right to alter these offerings at any time without notice.

Accommodations: In keeping with our mission, [e-mail] can answer questions about how your abilities translate to the requirements for this role, with or without reasonable accommodation. Please include the position title and location in your message.

Seniority level: Entry level

Employment type: Part-time

Job function: Education and Training

Industries: Retail

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