Continuous Improvement Lead

Johnson & Johnson Co.; Markham; On-site; CAD 74,000 - 133,000; Full time

Job summary

Johnson & Johnson in Markham, Ontario, is seeking a Continuous Improvement Lead to drive Lean, JJOS, and Six Sigma initiatives across Canadian distribution operations. This role partners with affiliate teams to enhance safety, service, quality, productivity, and cost performance.

The position develops analytics, dashboards, and digital solutions, shaping performance management across MedTech, Innovative Medicine, and Surgical Vision segments and collaborating with senior leaders.

Qualifications

• Bachelor’s degree required; MBA/advanced degree preferred.
• 4+ years in Supply Chain, Logistics, or related field.
• Experience with Lean or Six Sigma methodologies preferred.
• Experience with data visualization and analytics tools is an asset.

Responsibilities

• Lead the site's continuous improvement strategy and roadmap.
• Drive Lean, JJOS, Gemba, and root-cause problem-solving to improve performance.
• Develop dashboards and analytics to support IBP and S&O.
• Collaborate with Operations, Quality, Engineering, and 3PL partners.
• Manage a portfolio of CI projects from ideation to sustainment.
• Support automation, robotics, and digital transformation initiatives.

Skills

Lean/Six Sigma

Data analytics

Program management

Cross-functional collaboration

Process improvements

Problem solving

Governance

Stakeholder management

Education

Bachelor’s degree

MBA/advanced degree

Tools

Data visualization tools

RPA/Automation tools

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Project/Program Management Group

Job Sub Function:

Technology Project Management

Job Category:

Professional

All Job Posting Locations:

Markham, Ontario, Canada

Job Description:

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

The Continuous Improvement (CI) Lead is responsible for leading strategic continuous improvement initiatives and advancing the J&J Operating System (JJOS) culture across Canada. This role serves as the site champion for Lean, Six Sigma, and continuous improvement methodologies, partnering with affiliate distribution centers, Operations, Quality, Engineering, Inventory Management, Transportation, and 3PL providers to enhance safety, service, quality, productivity, compliance, and cost performance.

The position is also accountable for Performance Management and for developing and implementing analytics, digital solutions, operational strategies, and cost initiatives across Canadian Distribution operations supporting the MedTech, Innovative Medicine, and Surgical Vision segments.

In addition, this role partners with and influences senior leaders across regions, the end-to-end supply chain, and Third-Party Logistics Providers. Given its broad scope and complexity, the position is a critical component of the Supply Chain Deliver succession planning pipeline for M1 and above.

Key responsibilities:

• Partner end-to-end across Deliver, Commercial, Planning, 3PL, and Affiliate Distribution Center teams to drive operational performance, issue resolution, and supply chain optimization.
• Lead the site's continuous improvement strategy and roadmap, ensuring alignment with operational and business objectives.
• Drive Lean, JJOS, Gemba, and root-cause problem-solving initiatives to enhance operational effectiveness, improve the customer experience, and maintain the highest quality standards.
• Provide data-driven insights to support IBP and S&O, enabling optimized inventory planning, service performance, and business decision-making.
• Conduct benchmarking assessments and implement industry best practices to drive continuous improvement.
• Manage a portfolio of continuous improvement projects from ideation through implementation and sustainability. Support site initiatives involving automation, robotics, warehouse management systems, and digital transformation programs.
• Develop and maintain dashboards, KPIs, reporting tools, and analytics solutions to support Distribution operations.
• Perform data analysis to identify trends and opportunities related to service, cost, inventory, and operational performance.
• Translate business requirements into scalable reporting and analytics solutions, including data governance and L2 data initiatives.
• Define KPI baselines, targets, and data quality standards in partnership with business stakeholders. Deliver actionable insights and drive adoption of analytics capabilities across the organization.
• Promote a culture of operational excellence, accountability, and employee engagement.

Qualifications:

• A Bachelor’s degree is required. Bachelors in Engineering is preferred.
• MBA/advanced degree is preferred.
• A minimum of 4 years of related work experience is required.
• Experience in Supply Chain or Logistics is required.
• Experience with Operating System, Lean or Six Sigma is preferred.
• Lean certification is preferred
• Experience with various digital technologies (data visualization, data & analytics tools, Robotic Process Automation etc) is an asset
• Cross sector / industry experiences an asset
• FPX/Project Management Certification is an asset
• APICS CSCP certification is an asset

Diversity and inclusion are central elements of the shared culture across the Johnson & Johnson Family of Companies. Attracting, developing, and retaining a workforce that reflects the diversity of our customers and communities is essential to our success. We are committed to providing a respectful, inclusive, and accessible work environment where all employees can achieve their potential.

Required Skills:

Preferred Skills:

• Action-Oriented
• Agility Jumps
• Business Behavior
• Coaching
• Communication
• Information Technology Project Management
• Problem Solving
• Process Improvements
• Project Management Methodology (PMM)
• Project Management Office (PMO)
• Project Management Tools
• Project Support
• Quality Control (QC)
• Scientific Evaluation
• Stakeholder Engagement
• Technologically Savvy

The anticipated base pay range for this position is :

74,000.00 - 133,000.00

Additional Description for Pay Transparency:

• Under current guidelines, this position is eligible for a discretionary performance bonus.
• The Company uses Artificial Intelligence in its assessment of applicants.
• This job posting is for an existing position.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.