Continuous Improvement Associate

Delmar International Inc.; Mississauga; On-site; CAD 50,000 - 65,000; Full time

Job summary

Delmar International Inc. is seeking a Continuous Improvement Associate to support initiatives that optimize how departments operate. You will document processes, map workflows, analyze data, and help implement practical improvements with clear owners and timelines.

The role involves collaborating with employees and managers to identify inefficiencies and measure results, preparing SOPs and process maps, and turning improvements into actionable plans with accountability across teams.

Qualifications

• Bachelor’s degree in engineering required.
• 1–2 years of experience in continuous improvement, process improvement, project coordination, business analysis, or related field.
• Strong process and technical mindset with ability to map workflows and identify improvements.
• Experience documenting processes or procedures and using data to resolve problems.
• Experience using project management tools to track tasks, deadlines and progress.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Familiarity with process mapping, Lean or similar methodologies is a plus.

Responsibilities

• Understand current processes, pain points and business needs with staff and management.
• Map current and proposed processes to identify bottlenecks and simplifications.
• Collect and analyze data to understand issues and measure improvement results.
• Prepare and maintain SOPs, process maps and supporting documentation.
• Turn approved improvements into action plans with owners, timelines and deliverables.
• Track actions in project management tools and follow up on tasks.

Skills

Continuous improvement

Process improvement

Project coordination

Business analysis

Analytical mindset

Attention to detail

Communication

Education

Bachelor’s degree in engineering

Tools

Microsoft Office

Excel

Word

PowerPoint

Job description

Mandate

Reporting to the Continuous Improvement Manager, the Continuous Improvement Associate supports initiatives that improve how departments work. The associate works with employees and managers to document processes, identify inefficiencies, recommend practical improvements, and follow through on implementation and results.

Key Duties and Responsibilities

• Work with employees and managers to understand current processes, pain points, and business needs.
• Map current and proposed processes, identifying bottlenecks, duplicate work, and opportunities to simplify tasks.
• Collect and analyze data to understand issues, support recommendations, and measure improvement results.
• Prepare and maintain standard operating procedures, process maps, and supporting documentation.
• Help turn approved improvements into action plans with clear owners, timelines, and deliverables.
• Track actions in project management tools, follow up on assignments, and escalat... Wait unfinished. For brevity, I will maintain original bullet text.

Requirements

• Bachelor’s degree in engineering is required.
• 1–2 years of experience in continuous improvement, process improvement, project coordination, business analysis, or a related field.
• Strong process and technical mindset, with the ability to understand how workflows, systems, and data connect and identify practical improvements.
• Experience documenting processes or procedures and using data to identify and resolve problems.
• Experience working within project management tools to track tasks, deadlines, and progress.
• Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.
• Familiarity with process mapping, Lean, or other continuous improvement methods is an asset.

What You Offer

• Clear written and verbal communication, including the ability to ask questions and explain processes simply.
• Strong organization and attention to detail, with consistent follow-up across multiple priorities.
• An analytical and curious approach: you break down processes, question how things work, and investigate root causes.
• Initiative and accountability: you work independently, raise issues early, and follow tasks through to completion.
• The ability to translate business needs into clear process and system requirements and work with technical teams on solutions.