Continuing Studies & Corporate Training Support Coordinator

Okanagan Hockey Group; Penticton; On-site; CAD 60,000 - 80,000; Full time

Job summary

An educational institution in Penticton seeks a Continuing Studies & Corporate Training Support Coordinator to manage administrative duties, scheduling, and student support. Candidates should have a diploma in Business Administration or a related field, along with at least two years of relevant experience. Key responsibilities include ensuring smooth program delivery and maintaining communication with students and instructors. This role offers competitive hourly rates from $33.93 to $38.77, and it is a full-time support position.

Qualifications

• Minimum of 2 years of related experience providing administrative support.
• Experience coordinating schedules and logistics.
• Ability to maintain accurate records and compile data.

Responsibilities

• Support day-to-day operations of assigned programs.
• Maintain program schedules and bookings.
• Ensure timely responses to student inquiries.

Skills

Organizational skills

Communication skills

Problem-solving skills

Analytical skills

Microsoft Office proficiency

Education

Diploma in Business Administration or related field

Tools

Microsoft Office (Word, Excel, Outlook, Teams)

Job description

Continuing Studies & Corporate Training Support Coordinator

Okanagan College hires the best-qualified candidates for its positions. Selections for bargaining unit positions are conducted in accordance with the provisions of the appropriate Collective Agreement. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Okanagan College thanks all applicants for their interest. Given the volume of applications, only those candidates selected for further consideration will be contacted.

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Competition Details

Position Information

Position Number P01419
Position Title Continuing Studies & Corporate Training Support Coordinator
Division/Portfolio Continuing Studies and Corporate Training Department/Program C/S Administration
Location Penticton
Other Flexible Work Options Your Opportunity
Under the supervision of the Operations Lead, the Support Services Coordinator plays a key role in the efficient delivery of programs and short courses offered through Continuing Studies & Corporate Training (CSCT).

Job Summary

Working closely with Program Coordinators and Instructors, this position is responsible for coordinating a range of administrative, scheduling, systems, and student support functions that contribute to the successful delivery of quality learning experiences.

Key Responsibilities

• Support the day-to-day operations of assigned programs and courses, preparing schedules and room bookings, tracking and maintaining data in registration systems, assisting with communications to students and instructors, and monitoring supply and material budgets.
• Maintain program schedules, room bookings, and instructor contracts to support accurate and timely program delivery.
• Support course start-up and close-out activities, ensuring materials, supplies, and administrative requirements are prepared and completed.
• Ensure marketing materials are accurate and current across digital and print platforms, supporting visibility and enrollment.
• Serve as a primary resource for instructors, ensuring they have the logistical support, materials, and information required to deliver high-quality learning experiences.
• Support the onboarding and orientation of new instructors to ensure smooth integration and effective communication.
• Provide timely responses to student inquiries and ensure accurate communication regarding program schedules, updates, and requirements.
• Coordinate the practicum placements, working with external stakeholders to secure and maintain quality placement opportunities for learners.
• Compile enrollment and program data to inform decision-making, program evaluation, and budget planning.
• Prepare and distribute reports and documentation, ensuring accuracy within departmental requirements.
• Maintain compliance with college data standards and privacy policies through accurate record-keeping and documentation practices.
• Troubleshoot and resolve issues in student registration systems, escalating as required, and ensure data integrity across systems to support reliable reporting.
• Monitor program supply and material budgets, providing input into purchasing and budgetary decisions.
• Track and reconcile receipts, purchase orders, and related financial documentation to support accurate budget management.
• Assist with financial reporting and variance tracking in collaboration with the Program Coordinator.
• Perform other duties and assist with special projects as assigned to support the goals of Continuing Studies & Corporate Training.

Education and Experience

• Completion of a diploma in Business Administration, Office Administration, Education, or a related field.
• Minimum of 2 years of related experience providing administrative, program, or operational support, preferably in an educational or training environment.
• Experience coordinating schedules, contracts, and logistics to support program or service delivery.
• Demonstrated experience compiling and analyzing data, preparing reports, and maintaining accurate records.
• Experience providing front-line support to instructors, students, or clients in a service-oriented environment.
• Equivalent combination of education and experience will be considered.

Skills and Abilities

• Working knowledge of program and course delivery processes in a post-secondary or training environment.
• Understanding of data integrity principles and information privacy standards.
• General knowledge of budgeting and financial tracking practices.
• Strong organizational and time management skills with the ability to coordinate multiple priorities and deadlines.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook, Teams) and the ability to learn new digital platforms.
• Effective verbal and written communication skills for liaising with instructors, students, and internal and external stakeholders.
• Strong analytical skills to compile, interpret, and present enrollment and program data.
• Problem-solving and troubleshooting skills to resolve routine issues independently and escalated complex matters appropriately.
• Demonstrated ability to deliver accurate, timely, and high-quality work with keen attention to detail.
• Ability to adapt to changing priorities while maintaining focus on service and results.
• Ability to foster positive working relationships with a variety of stakeholders.
• Ability to exercise judgment and discretion when handling confidential or sensitive information.
• Ability to contribute to a positive and inclusive learner experience while supporting the goals of the department.

Preferred Qualifications

Desired Start Date 01/12/2026
Position End Date (if temporary) 05/01/2026
Schedule Monday – Friday 8am-4pm
Annual Salary/Hourly Rate $33.93-$38.77/hour
Appointment Type Support - Non-Regular Full-time

Application and Contact Information

Okanagan College is committed to increasing the equitable and inclusive participation of marginalized people in all aspects of college life. We welcome and encourage applications from Indigenous Peoples, Black People, members of racialized groups/visible minorities, people with disabilities and people with diverse gender identities or expressions. People with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, [e-mail].