Continuing Care Coordinator

Nova Scotia Health Authority; Amherst; On-site; CAD 63,000 - 77,000; Full time

Job summary

Nova Scotia Health Authority is seeking a Care Coordinator to manage assessments, care planning and authorization for Continuing Care clients. You will work with interprofessional teams to support community-to-hospital transitions and ensure goals are met in collaboration with clients and families.

The role is community- and hospital-based, with a focus on discharge planning, resource linkage, and ongoing case management.

Qualifications

• Bachelor's degree in a relevant field (see above) and current registration with the applicable Nova Scotia Professional Regulatory body.
• Minimum three (3) years' related experience required.
• Knowledge of community agencies and resources.
• Excellent assessment, interviewing and negotiation skills.
• Excellent verbal and written communication skills.
• Ability to work independently and co-operatively in a busy multidisciplinary setting.
• Ability to multi-task, prioritize workload and manage time efficiently.
• Valid driver's license and access to a reliable vehicle.
• Competencies in other languages preferred; French an asset.

Responsibilities

• Assess, plan, authorize services and provide ongoing case management for Continuing Care clients.
• Coordinate care with interprofessional teams to facilitate hospital discharge to the community.
• Authorize services and refer/link to professional and volunteer resources as needed.
• Maintain communication with clients, families, care partners and health teams.
• Engage in reassessments and skilled care management as required.

Education

Bachelor's Degree in Nursing/Social Work/Occupational Therapy/Physiotherapy/Nutritional Studies

Tools

Computer use/keyboarding

Job description

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Req ID: 228034
Location: Northern Zone, Cumberland Regional Health Care Centre
Department: CC Care Coordination Hosp Based CRHCC
Type of Employment: PermanentHourly FT (100%) x 1
Union: NSGEUHealthcarePosition
Posting Closing Date: 29-Oct-26

About the Opportunity

The Care Coordinator is responsible for the assessment, care planning, authorization of services and the ongoing case management of clients referred to Continuing Care. Care Coordinators help provide an array of services/programs offered by Nova Scotia Health Continuing Care and Department of Seniors and Long Term Care to assist individuals and families cope with complicated acute or chronic health situations in the most effective way possible in the community. Care Coordinators assist clients to identify their goals, unmet needs and resource requirements. Based on the assessment, the Care Coordinator assists the client and their care partners to formulate a plan to meet identified goals.

The Care Coordinator authorizes services and makes referrals/linkages to other professional and volunteer resources, to assess and support community-dwelling clients for as long as possible. They work with interprofessional teams to facilitate hospital discharge to return to the community.

Care Coordinators work in the community, hospital or long term care facilities. They are fiscally responsible for the care, services, and equipment they authorize within available Department of Seniors and Long Term Care policies and programs. In exceptional circumstances, Care Coordinators work with clients to articulate and advocate for alternative solutions to address unmet needs. They maintain ongoing communication with clients, family, caregivers, care providers and health care teams within the client's identified circle of care. The philosophy of the Care Coordinators is grounded in "Home First": maximizing available services and resources to support clients and families in the home/community. They are responsible for reassessments at routine intervals, and skilled care management.

About You

We would love to hear from you if you have the following:

• Bachelor's Degree in Nursing, Social Work, Occupational Therapy, Physiotherapy or Nutritional Studies
• Current and ongoing registration (or eligibility for registration) with the applicable Nova Scotia Professional Regulatory body
• Minimum three (3) years' related experience required
• Demonstrated knowledge and/or experience in a community or long term care setting required
• Knowledge and/or experience in dedicated case management or discharge planning
• Competent with computer use, keyboarding and be able to conduct assessments using a laptop
• Knowledge of community agencies and resources
• Excellent assessment, interviewing and negotiation skills
• Excellent verbal and written communication skills
• Ability to work independently and co-operatively in a busy multidisciplinary situation
• Ability to multi-task, prioritize workload and manage time efficiently
• Valid driver's license and access to a reliable vehicle are required
• Competencies in other languages preferred; French an asset

Please ensure your resume is up to date and includes all relevant education, experience, training, and certifications.

Hours

• Permanent, full-time position; 75 hours biweekly

Compensation and Benefits

$46.46 - $55.57 hourly

• Successful candidates may be eligible for our benefits package which includes health, dental, travel, long-term disability, and life insurance coverage as well as a defined benefit pension plan.

What You'll Love About Nova Scotia Health

Nova Scotia Health is more than the province's largest provider of health services; we're a team driven by excellence in health, healing and learning. Across hospitals, health centres and community programs, our people deliver innovative, high-quality care that impacts lives across Nova Scotia and Atlantic Canada.

From vibrant city life to scenic coastal communities, Nova Scotia offers a lifestyle as rewarding as the work itself. At Nova Scotia Health, you'll find meaningful career opportunities, supportive teams and the work-life balance to enjoy everything our beautiful province has to offer. Join us and discover why so many people are choosing to call Nova Scotia home.

Once You've Applied

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted.

This is a Healthcare bargaining unit position. Preference is given to bargaining unit employees for unionized positions.

Nova Scotia Health is committed to being a workforce that is free of discrimination, values diversity, and is representative, at all job levels, of the people we serve. We encourage all qualified applicants who self-identify as Indigenous, Black/African Nova Scotian, Persons of Colour, Foreign Nationals/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply and self-identify.

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