Contents Technician

Paul Davis Restoration; Surrey; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading property damage restoration company is looking for a Contents Technician in Metro Vancouver. The role involves responding to emergency situations and assessing property damage to restore and preserve belongings. Candidates should possess a high school diploma, customer service experience, and be able to work safely and efficiently on job sites. The compensation ranges from $23.00 to $28.00 per hour, with potential for higher rates based on experience.

Benefits

RRSP matching after one year

Health & Dental Benefits

Competitive salary

Opportunity for advancement

Paid time off

Parental leave

Training & development

Qualifications

• Ability to handle emergency/property damage situations effectively.
• Experience with customer service in diverse environments.
• Physical capability to move around job sites and lift materials.

Responsibilities

• Work safely in various damaged properties.
• Evaluate and record damage to items within properties.
• Assist with supply orders for the contents division.
• Complete documentation on assigned cleaning jobs.
• Ensure equipment cleanliness and organization.

Skills

Knowledge of technology (iPhone, iPad, computer)

Customer Service Skills

Ability to learn and operate primary systems

Ability to create documents

Ability to communicate with customers

Ability to work independently and in a team

Ability to participate in an on-call schedule

Ability to work in hazardous environments safely

Ability to operate a company vehicle safely

Maintain confidentiality

Education

High School Diploma or GED

Customer Service experience

Job description

Responsive recruiter

Benefits

• RRSP matching after one year
• Health & Dental Benefits
• Competitive salary
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development

Do you want to make an Impact in your community in a diverse and inclusive company working in a dynamic and growing industry while supporting your personal and professional journey in your career

Join the Paul Davis Team!

Our companys mission is to provide opportunities for great people to deliver best in class results. There is a path for career growth promotions and your future. We will train you!

Contents Technician

The Contents Technician position is a career in field services in the property damage restoration industry primarily responsible for responding to emergency and property damaging situations. Our team addresses the property and the customer with skill knowledge and professionalism while preserving as much of the property as possible while working safely and efficiently on the job site. IICRC certifications are available as IICRC classes are offered

$23.00 - $28.00 per hour (with even higher hourly potential to $32.00 depending on experience)

Responsibilities

• Work safely in residential and commercial properties that have been damaged by fire water storm and / or mold
• Survey damage within the property
• Evaluate and record damage to all items within the property
• Assist with the completion of supply orders for the contents division
• Submit daily time sheets and code job hours to the supervisor
• Complete cleaning processes for both contents and structural damage assigned jobs
• Complete and file documentation on contents and laundry jobs
• Complete notes of assigned jobs in our primary operating system (RMS)
• Take photos of jobs assigned at the start completion and throughout the process
• Keep equipment clean and organized in the shop
• Responsible for unloading trash in assigned areas
• Perform initial site visits
• Set restoration equipment within guidelines

Competency Knowledge Skills and Abilities

• Knowledge of technology (iPhone iPad computer)
• Customer Service Skills
• Ability to learn and operate our primary operating systems : RMS and Encircle
• Ability to create documents
• Ability to answer and communicate with customers over the phone and face to face
• Ability to work independently and / or with a team
• Ability to participate in an on-call schedule
• Ability to work within hazardous environments safely
• Ability to operate a company vehicle safely
• Maintain a level of confidentiality

Preferred Education and Experience

• High School Diploma or GED
• Customer Service experience

Physical Requirement

• Constantly move about job sites; stairs walkways roofs crawl spaces
• Stationary position up to 25% of the time within a vehicle
• Occasionally requires a ladder to complete jobs
• Must be able to communicate and converse with customers over the phone and face to face
• Frequently will lift up to 50lbs
• Ability to safely operate a company vehicle

Make an impact now : Paul Davis is proud of our 56-year heritage serving people in their time of need when facing disaster and having their worst day. We are a customer employee and client focused company passionately serving our community in its time of need and becoming an indispensable partner to our clients through our dedicated work! WE ARE PAUL DAVIS!

Reasonable Accommodation for Disability

Any applicant or employee who believes that a reasonable accommodation is required for purposes of federal or provincial disability law is required to contact Human Resources to begin the interactive exchange process.

Disclaimer

Paul Davis Restoration is an equal opportunity employer and employment equity employer . Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race color creed religion gender age sexual orientation national origin disability veteran status or any other characteristic protected by the province federal or local law.

Compensation : $23.00 - $28.00 per hour

Since 1966 Paul Davis has been an industry leader in the areas of property damage mitigation reconstruction and remodeling. With more than 370 offices in our franchise network the company serves residential institutional and commercial customers and clients across the United States and Canada.