Contents Manager – Hamilton

On Side Restoration Services Ltd.; Hamilton; On-site; CAD 70,000 - 80,000; Full time

Job summary

A restoration services company in Hamilton, Ontario is seeking a Contents Manager to lead a dedicated team in disaster recovery efforts. Responsibilities include managing team activities, fostering customer focus, and ensuring compliance with policies. Candidates should have leadership experience, relevant disaster restoration knowledge, and exceptional organizational skills. The role offers a competitive salary and benefits including health plans and RRSP matching, focusing on diversity and inclusion.

Benefits

Employee assistance program

RRSP matching

Comprehensive health plan

Diverse and inclusive work environment

Qualifications

• 2+ years experience in a leadership role.
• 5+ years of previous relevant experience in disaster restoration.
• Valid driver’s licence & clean drivers abstract.
• Clean criminal record.

Responsibilities

• Overall management of content related activities.
• Fostering a customer-focused environment.
• Building, developing, and evaluating the contents team.
• Day to day management of the contents department.

Skills

Leadership experience

Disaster restoration experience

Organizational skills

Teamwork

Education

Management training courses

Fire Smoke Restoration Technician (FSRT)

Water Damage Restoration (WRT)

Applied Structural Drying (ASD)

Upholstery & Fabric Cleaning Technician (UFT)

Job description

Canada Post Strike: Mail and payment delivery may be delayed. Learn more.

Compensation: $70 000 – $80 000 /year* (full-time / permanent)

Have you ever wanted to be part of a team that makes a tangible difference in people’s lives? You can have the opportunity to go places and see things few others ever would when you join the On Side Army of champions as a Cleaner / Packer.

At On Side, the Contents Manager, leads the contents department using a combination of vision, people skills, management abilities and a passion for organization and structure. The Contents Managers team does vital work helping clients save precious possessions and memories with empathy, compassion, and hard work. When disaster strikes, Contents teams are deployed to restore order out of chaos and clean up the aftermath. Working on site and in the On Side warehouse means no day or disaster is ever the same.

The Contents Manager is responsible for:

• Overall management of content related activities
• Fostering a customer-focused environment
• Building, developing, and evaluating the contents team
• Day to day management of the contents department including but not limited to scheduling, budgeting, creating, and reporting on as well as ensuring compliance with policy and procedures

What you bring:

• 2+ years experience in a leadership role
• 5+ years of previous relevant experience in disaster restoration
• An optimistic outlook and a real desire to help
• Exceptional organizational skills
• Valid driver’s licence & clean drivers abstract
• Clean criminal record

Other stuff that’ll help you be successful:

• You genuinely enjoy working with people in a team environment
• Relevant management training courses in contents mitigation
• Fire Smoke Restoration Technician (FSRT)
• Water Damage Restoration (WRT)
• Applied Structural Drying (ASD)
• Upholstery & Fabric Cleaning Technician (UFT)
• Working knowledge of construction/plumbing/electrical/cleaning

Of Note

*Salary estimates provided in this job posting cover all locations. Total compensation will be discussed at the time of interview and determined by factors such as region, branch size, experience and education.

What’s in it for you?

We’re an established company in a growing industry and we need awesome people! We WANT you to be fulfilled by your work, we WANT you to enjoy the people you work with and we WANT to provide you with learning and advancement opportunities. We also love that we’re able to provide an employee assistance program, RRSP matching and a comprehensive health plan which includes extended medical (ex. chiropractic, massage, acupuncture, vision) dental, long-term disability (LTD) and life insurance. At On Side we work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day.

Get on our side!

Both major weather disasters and minor accidents involving water, fire, and more happen every day, and in our industry, this is how we keep busy, restoring properties 24 hours per day, 7 days a week. Mother Nature usually doesn’t wait for an invitation, but we’re in the business of dealing with party crashers, and we’ve done it for over 40 years!

We have branches from Victoria, BC to St. John’s, Newfoundland and (almost) everywhere in between. Our fantastic team of over 2,000 employees stretches far and wide across Canada, and we’re growing—YOU could be the next great addition!