Content Strategist (Remote Canada)

Apply; Canada; Hybrid; CAD 65,000 - 90,000; Full time

Job summary

Directive Consulting is a leading B2B marketing agency seeking a Content Strategist (Account Strategist, Content & SEO) to own day-to-day client deliverables and develop custom strategies for Enterprise clients. You will work closely with internal teams and stakeholders to align marketing efforts with client goals.

You will coordinate with Associate Directors, manage campaigns, and ensure content campaigns meet client standards while driving measurable results.

Qualifications

• Responsible for creating custom client strategies and implementing best practices to achieve NSMs.

Responsibilities

• Strategists create custom strategies and implement best practices for their clients that help surpass goals.
• Goal setting using data sources like Google Analytics, CRM, SEMRush, and Ahrefs to define client objectives.
• Project management to ensure strategy execution, task delegation, and on-time delivery using Asana.
• Act as the main client interface, building relationships and proactively communicating progress to clients and leadership.

Job description

Directive Consulting is the leading B2B marketing agency for brands that are serious about the metrics that matter most.

With over a decade of expertise and 420+ B2B brands under our belt, we've earned our reputation on real outcomes. We run through 3 divisions: Performance, Communications, and Commerce, all wired to share intelligence and answer to revenue. That system spans everything from Paid Media and Content Marketing, to PR and Paid Social, to Marketplace and Lifecycle Marketing. Tying it all together is our methodology, DiscoverabilityOS™, which aligns brand and demand to guide your ICP to choose you across every decision point.

We move fast. We think boldly. We hire people who challenge the status quo, build campaigns worth talking about, and make bold brands impossible to ignore. If you live for performance, love solving hard problems, and want your work to actually mean something, you'll fit right in.

About The Role

The Content Strategist is a crucial, client-facing role that is responsible for day-to-day client deliverables, creating and managing custom client strategies, and communicating both with clients and internal stakeholders. The Strategist is responsible for more Enterprise clients and is expected to have a deep understanding of their service line and how it impacts other areas of business to create a holistic marketing strategy.

Please note: internally, this role is titled Account Strategist, Content & SEO.

What You'll Do

1. Strategic Excellence and Best Practices: Strategists are responsible for creating custom strategies and implementing best practices for their clients that ultimately result in achieving our NSMs. The strategist will use project phase as a foundational moment for building the initial client strategy, but will also use our clients overall marketing goals, current and ongoing campaigns, and historical performance to optimize and revise strategies over the lifetime of the client while adhering to Directive best practices

   1. Strategists will work closely with their Associate Director (AsD) when roadblocks arise that impact their strategy and goal attainment.

   2. Strategists display a strong ability to craft creative briefs and compelling content campaigns with a focus on ideation based on competitor and audience insights.

   3. Best practices should be used to inform our strategies to ensure our clients are in the best position to exceed their goals. In particular:

      1. LTV:CAC modeling

      2. Customer Generation

      3. Share of SERP

      4. Content Production

2. Goal Setting: Strategists are responsible for using available data to set goals for clients during their engagement period. These goals will be reviewed and approved by their Associate Director (AsD), who should be in the meeting with them.

   1. Data sources include Google Analytics, CRM data, SEMRush reporting, and Ahrefs reporting

   2. All Goals must be approved by the Associate Director (AsD) before the Strategist can present it to their client alongside their Associate Director (AsD).

3. Project Management: Strategists are responsible for ensuring that their planned strategy is executed. Project Management ensures that the Directive team and the client team knows who is responsible for specific tasks to ensure we make progress towards our goals.

   1. Use of the project management tool Asana is required.

   2. This includes delegating tasks to other team members, such as Specialists, as well as our clients and then ensuring that these tasks are completed in a timely manner.

   3. In pods where Project Managers are present, Strategists will ensure they partner with Project Managers to ensure all tasks are created, assigned and due dates are met and communicated to the client

   4. Strategists will work closely with content writers and designers to complete content campaigns for clients on time while also being responsible for ensuring that the quality is up to client standards.

4. Internal and External Communication: Strategists are the main interface between our clients and our team. Strategists are expected to build relationships with our clients that goes beyond just deliverables and get to know them on a human level with the primary goal of being the best consultant for our clients and their business. Additionally Strategists are expected to proactively communicate to clients and internal leadership on a regular basis to ensure we are driving the best results for clients.

   1. When proactively communicating with clients we want to ensure we communicate timeline expectations for deliverables, goal attainment progress, and actively use our shared communication channels, such as Slack, to communicate between bi-weekly meetings. This includes sending deliverables on a regular cadence instead of only during bi-weekly meetings