Content Strategist, Localization & Tech Writing (Remote)

D2L; Kitchener; Hybrid; CAD 57,000 - 80,000; Full time

Benefits offered by this job

Wellness subsidy

Equity grants

Variable incentive

Dog-friendly offices

Job summary

D2L is a cloud company modernizing education and shaping the Future of Work. We seek a Content Strategist to lead multilingual content, localization, and technical writing efforts. Hybrid/Kitchener or remote in Canada, 12-month contract, with a base salary range in CAD.

You will plan content strategies, work with cross-functional teams, and develop SOPs, ensuring content accuracy and accessibility across products and learners.

Qualifications

• Bachelor’s degree, technical writing certificate, or equivalent work experience.
• Approximately 5 years total relevant experience.
• Experience with GitHub.
• Experience with XML-based documentation publishing software such as MadCap Flare.
• Familiarity with localization tools (SDL Trados, MemoQ), CMS/LMS.
• Understanding of SEO principles and analytics tools (Google Analytics).
• Knowledge of programming languages, such as XML, HTML, CSS, and JavaScript.
• Excellent project management skills and attention to detail.

Responsibilities

• Plan and implement multilingual content strategies with cross-functional teams.
• Produce persona-specific documentation meeting information architecture standards.
• Create accessible GIFs and video tutorials for end-users.
• Develop and maintain style guides, glossaries, and templates to ensure consistency.
• Develop, document, and refine SOPs to drive efficiency.
• Collaborate with product, engineering, and UX to align content with requirements.
• Manage release cycle tasks and assignments within deadlines.
• Develop, conduct, and track usability tests with stakeholders.
• Analyze productivity metrics and address content gaps with stakeholders.

Skills

GitHub

XML/HTML/CSS/JS

SEO & Analytics

Localization tools

CMS/LMS

Project management

Attention to detail

Version control

Education

Bachelor’s degree or equivalent

Tools

MadCap Flare

SDL Trados

MemoQ

XML publishing tools

Job description

D2L is a cloud company modernizing education and shaping the Future of Work. We seek a Content Strategist to lead multilingual content, localization, and technical writing efforts. Hybrid/Kitchener or remote in Canada, 12-month contract, with a base salary range in CAD.

You will plan content strategies, work with cross-functional teams, and develop SOPs, ensuring content accuracy and accessibility across products and learners.