Content Designer

Warner Music Group; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading global music company in Toronto is seeking a Content Designer to create engaging content experiences for artists and songwriters. This role involves writing clear and concise copy, collaborating with cross-functional teams, and researching user needs. Candidates should have at least 2 years of relevant experience and a portfolio showcasing their work. The position supports a diverse and inclusive environment that values creativity and innovation.

Qualifications

• At least 2 years experience as a Content Designer, UX Writer, Content Strategist or similar role.
• Strong portfolio showcasing your work.
• Excellent writing, editing, and proofreading skills.

Responsibilities

• Designing products that power our business globally.
• Writing clear and concise copy for effective experiences.
• Conducting user research and usability studies.

Skills

Content design

User-centered design principles

Excellent writing skills

Collaboration with cross-functional teams

AI integration

Tools

Figma

Job description

At Warner Music Group, We’re a Global Collective Of Music Makers And Music Lovers, Tech Innovators And Inspired Entrepreneurs, Game‑changing Creatives And Passionate Team Members. Here, We Turn Dreams Into Stardom And Audiences Into Fans. We Are Guided By Three Core Values That Underpin Everything We Do Across All Our Diverse Businesses.

• Curiosity: We do our best work when we’re immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future.
• Collaboration: Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans.
• Commitment: We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we’re committed to keeping the faith, acting with integrity, and delivering on our promises.

Technology is one of the most important parts of our business. Whether it’s signing up new artists; ensuring we provide the right data to Spotify, YouTube, and other digital service providers; or helping artists use the latest AI tools and make thoughtful decisions with data‑driven insights – technology plays an invaluable role in our success. The engineering team at Warner Music Group makes all of it a reality.

WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences.

Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent.

Your Role

WMG’s User Experience Team is looking for a Content Designer to create thoughtful experiences for our artists, songwriters, and the teams that empower them. The music business is exciting and complicated; language and information design builds transparency and trust that help the people who use our products thrive.

Our content design team is small and influential; content designers are seen as equal partners to product design and often lead projects. Since we’re small, you’ll need to be able to prioritize and should have an interest in creating standards that help others. You will be responsible for creating compelling content experiences while collaborating with other designers, product managers, engineers and other cross‑functional partners.

Responsibilities

• Work at a global scale, designing the most important products that power our business
• Partner with other designers to craft experiences
• Write clear and concise copy that simplifies experiences and keeps a clear and consistent voice
• Conduct user research and usability studies
• Iterate based on data‑driven insights
• Design an inclusive experience by incorporating accessibility and localization guidelines
• Learn about the business of music as you collaborate with people across the music and tech industry

Requirements

• At least 2 years experience as a Content Designer, UX Writer, Content Strategist or similar role and a strong portfolio showcasing your work
• A healthy curiosity about ways AI can help you and our users—you can talk about ways you’ve used AI either personally or professionally
• Systems thinking—you search for patterns and ways to scale and optimize your work
• Excellent writing, editing, and proofreading skills with a keen eye for detail
• Strong understanding of user‑centered design principles and user research and testing methodologies
• The ability to prioritize, plan, and own your work
• Success collaborating with cross‑functional teams
• A knack for storytelling with a user‑focus
• Great communication skills! In addition to your content design skills, you are a relationship builder who is able to articulate content decisions and provide transparency into your goals and priorities
• Proven track record of bringing a consumer sensibility to the experience for elegant and efficient business products that solve complex, data intensive problems
• Proficiency in standard design tools such as Figma

When applying, kindly provide detailed instructions on how to access your portfolio, showcasing examples of your process and highlighting the impact your work has had.

As the home to 10K Projects, Asylum, Atlantic Music Group, East West, FFRR, Fueled By Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world’s premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre‑spanning songwriters and producers through a catalog of more than one million copyrights worldwide. Warner Music Group is also home to ADA, which supports the independent community, as well as artist services division WMX. In addition, WMG counts film and television storytelling powerhouse Warner Music Entertainment among its many brands.

Together, we are Warner Music Group: Independent Minds. Major Sound.

Love this job and want to apply?

Click the “Apply” link at the top of the page, or apply directly with your LinkedIn. Applying with LinkedIn will import all of the information you put in your profile, but will still allow you to upload a resume and cover letter.

Don’t be discouraged if you don’t hear from us right away. We’re taking our time to review all resumes, and to find the best people for WMG.

Thanks for your interest in working for WMG. We love it here, and think you will, too.

Equal Employment Opportunity

WMG is committed to inclusion and diversity in all aspects of our business. We are proud to be an equal opportunity workplace and will evaluate qualified applicants without regard to race, religious creed, color, age, sex, sexual orientation, gender, gender identity, gender expression, national origin, ancestry, marital status, medical condition as defined by state law (genetic characteristics or cancer), physical or mental disability, military service or veteran status, pregnancy, childbirth and related medical conditions, genetic information or any other characteristic protected by applicable federal, state or local law.