Contact Engineer

Suncor Energy Inc.; Fort McMurray; On-site; CAD 120,000 - 170,000; Full time

Benefits offered by this job

Strong compensation

Pension plan

Health benefits

Training & development

Job summary

Suncor Energy Inc. in Fort McMurray, AB, is seeking a Contact Engineer to support safe, reliable plant operations at Firebag.

You will monitor KPIs, troubleshoot process issues, lead root cause investigations, and drive optimization, MOC, risk reviews, and regulatory compliance. The role involves developing living process engineering documents such as P&IDs, operating limits, and heat and material balances, with a 4-on/3-off shift and FIFO from Calgary/Edmonton or Saskatoon.

Qualifications

• Five years' experience in an operating plant.
• Bachelor's degree in Chemical or Process Engineering or equivalent.
• Registered as a Professional Engineer with APEGA.
• Experience facilitating risk assessment and hazard and operability studies (HAZOP).
• Possess a valid driver’s license and a clean driving record.

Responsibilities

• Support proactive technical monitoring of KPIs and collaborate with operations to meet targets.
• Identify and support troubleshooting of short and long cycle threats within the production unit.
• Perform technical investigations and root cause analysis and provide recommendations to return the plant to normal operation after upsets.
• Perform required studies and calculations for plant optimization.
• Develop tools to improve process and equipment monitoring and performance projection.
• Provide technical support for regulatory reporting, MOC execution, risk reviews, and plant turnarounds.

Skills

KPI monitoring

Root cause analysis

Process troubleshooting

Education

Bachelor's degree in Chemical/Process Engineering

Professional Engineer (APEGA)

Tools

P&ID

HAZOP

Job description

## Contact EngineerApply: Fort McMurray (Firebag), AB, CAN: Full time: Posted Yesterday: End Date: October 23, 2026 (13 days left to apply): R0018078**At Suncor, we produce and provide energy.**When you join Suncor, you become part of a company that has built a solid foundation for both business and employee success. We are a place where talented people thrive. As part of our team, you play a vital role in delivering energy we all rely on, and you'll make a meaningful impact in the communities where we live and work.We are seeking a Contact Engineer to support safe, reliable, and efficient plant operations. This role works closely with operations to monitor performance, troubleshoot process issues, lead root cause investigations, and drive optimization efforts. The position also supports MOC, MTA, OPP, risk reviews, regulatory and procedure compliance, turnaround planning, and maintenance of key process engineering documentation, including P&IDs, operating limits, and heat and material balances. **What we offer:** We recognize your contribution and offer a range of rewards and development opportunities designed to support your success. Benefits/perks listed below may vary depending on the nature of your employment with Suncor and the region where you work. * **Strong compensation:** we offer competitive compensation, regional-based uplifts, annual bonuses, and long-term financial rewards. We also help you save for your future by offering pension programs, and savings plans with company matching* **Benefits:** utilize an employee assistance program and comprehensive company-paid health, dental, and vision benefits for you and your family to support your mental, physical, and financial well-being* **Generous time-off:** enjoy generous paid vacation time and personal time-off to recharge and maintain a healthy work-life balance* **Talent development programs:** Internal mobility, succession planning, and employee training and development programs are just a few ways we’re dedicated to your development**Minimum Requirements:*** Five years' experience in an operating plant* Bachelor's degree in Chemical or Process Engineering or equivalent* Registered as a Professional Engineer with the Association of Professional Engineers and Geoscientists of Alberta (APEGA)* Prior experience facilitating risk assessment, and hazard and operability studies (HAZOP)* Possess a valid driver’s license and a clean driving recordDon’t have all the qualifications listed? That’s ok! Apply anyway. We acknowledge the value of transferrable skills.**Responsibilities:*** Support the proactive technical monitoring of key performance indicators (KPIs) and collaborate with operations to ensure that operational targets are met, required corrective actions are communicated and perform effective follow ups* Identify, communicate, and support the troubleshooting of short and long cycle threats within the production unit* Perform technical investigations and root cause analysis and provide technical feedback and recommendations to return the plant to normal operation after upsets* Perform required studies, problem definitions, and calculations for plant optimization* Develop tools to improve both process and equipment monitoring and performance projection* Provide technical support for tasks such as: regulatory reporting, operational procedure reviews, management of change (MOC) execution, risk reviews, bottleneck identification and plant turnarounds* Support continuous improvement efforts through stewardship of the MOC process among the process engineering discipline* Handle development and maintenance of living process engineering documents and tools such as; piping and instrumentation diagrams ((P&ID), specs and targets, safe operating limits, and heat and material balance**Location and other Key Details:*** You will work out of our Firebag location, which is our largest in situ operation and one of the largest in the world (and located 120 km northeast of Fort McMurray, Alberta)* The shift schedule is a 4 days on/3 days off, Monday to Thursday schedule and a 40-hour work week* This is a Fly-in/Fly-out (FIFO) camp-based position; you will FIFO from a Suncor hub location: Calgary/Edmonton, Alberta or Saskatoon, Saskatchewan* This position is safety sensitive