Consultant, Workforce Planning & Organization Design

Westland Insurance Group; Surrey; Presencial; CAD 96 000 - 115 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Open, flexible workplace

Growth opportunities

Autonomy to own your success

Inclusive culture

Total rewards program

Flexible Values Days

Volunteer Days

Resumo da oferta

Westland Insurance Group is seeking a Consultant, Workforce Planning & Organization Design to shape our future workforce and organizational structure. The role sits at the intersection of business strategy, analytics, and transformation, translating strategic plans into concrete workforce requirements and design decisions.

You will lead enterprise-wide workforce planning and organization design activities, collaborating with business and People & Performance leaders to assess capacity, scenarios

Qualificações

• 7+ years of experience in strategic workforce planning, organization design, organizational effectiveness, management consulting, HR strategy, business transformation or related discipline.
• Led workforce planning or organization design activities supporting enterprise-level transformation initiatives.
• Translate strategies, operating models, process redesigns and technology investments into practical workforce and structure recommendations.
• Strong knowledge of organization design principles: accountability, decision rights, spans of control, layers, team configurations, role clarity, interfaces.
• Experience developing workforce forecasts, scenarios, capacity models, capability assessments, or transition strategies.
• Excellent consulting and diagnostic skills with ability to define problems, evaluate options, and make clear recommendations.
• Highly analytical, able to integrate data, business information and qualitative insights for decision making.
• Engaging facilitator and confident presenter for executive discussions and decisions.
• Trusted relationship builder who can influence without direct authority and manage multiple priorities.

Responsabilidades

• Lead strategic workforce planning activities that support enterprise transformation priorities.
• Translate business strategies and roadmaps into current and future workforce requirements.
• Assess capacity, critical roles, talent supply and emerging skill needs.
• Develop future-state scenarios considering growth, client needs, technology and AI.
• Identify risks, gaps and opportunities; recommend practical actions.
• Guide decisions on building, buying, redeploying or reskilling capabilities.
• Establish frameworks, assumptions and criteria for workforce planning.
• Lead organization design activities arising from strategic and transformational change.
• Assess structures, accountabilities, decision rights and workflows.
• Partner with leaders to define design principles and future-state options.
• Facilitate workshops and discussions with senior leaders and stakeholders.
• Evaluate options against strategy, costs and organizational effectiveness.
• Develop models, accountability frameworks and implementation considerations.
• Assess impact of AI, automation and tech on work, roles and processes.
• Define future-state roles, accountability and skills requirements.
• Strengthen role clarity, career pathways and internal mobility.
• Align role recommendations with job architecture, compensation and talent practices.
• Identify implications for reskilling, redeployment and recruiting.
• Provide implementation guidance and transition planning.
• Document assumptions and approved outcomes; support post-implementation reviews.

Conhecimentos

Strategic workforce planning

Organization design

Organizational effectiveness

Management consulting

HR strategy

Business transformation

Analytics

Facilitation

Executive storytelling

Relationship building

Formação académica

Business / HR / Organizational Development or related field

Descrição da oferta de emprego

We’re searching for a Consultant, Workforce Planning & Organization Design. Are you searching for new possibilities?

Expected Compensation: The expected hiring range for this role is $96,000 to $115,000 based on a 35-hour work week. Actual offered salary will depend on the successful candidate’s qualifications and experience, as well as market conditions for the role and internal equity.

This is a 12-month contract opportunity to play a key role in shaping Westland’s future workforce and organizational structure through strategic workforce planning and organization design.

Westland also offers a competitive annual short-term incentive program that enables employees to share in the rewards of the business and emphasizes the measures that are key to our success.

Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related training/development courses leading to certification, and programs that offer professional development, including seminars and conferences.

Discover what’s possible, with Westland

The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. As we continue to open new doors, we’re inviting amazing people like you to join us.

As a Consultant, Workforce Planning & Organization Design, you’ll support strategic initiatives that shape Westland’s future workforce and organizational structure. Working at the intersection of business strategy, organizational effectiveness, workforce analytics, and transformation, you’ll help leaders understand how work is changing and determine the roles, skills, capacity, structures, and accountabilities required for the future.

In this role, you’ll lead workforce planning, organization design, and role redesign activities for complex enterprise initiatives. You’ll work closely with business and People & Performance leaders to assess workforce implications, develop future-state scenarios, facilitate complex organizational decisions, and provide practical recommendations that balance business requirements, organizational effectiveness, and employee considerations.

Interested in learning more?

Why you’ll love Westland:

• An open, flexible and welcoming workplace
• Plenty of opportunities to grow and learn
• Autonomy to own your own success
• Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
• A total rewards program that takes care of your financial, physical, and mental health
• Flexible paid Values Days to celebrate days important to you
• Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees

Why we’ll love You:

• You have 7 or more years of experience in strategic workforce planning, organization design, organizational effectiveness, management consulting, HR strategy, business transformation, or a related discipline
• You have led workforce planning or organization design activities supporting complex, enterprise-level transformation initiatives
• You can translate business strategies, operating model changes, process redesign, and technology investments into practical workforce, role, capability, and structural recommendations
• You bring strong knowledge of organization design principles, including accountabilities, decision rights, spans of control, organizational layers, team structures, role clarity, and organizational interfaces
• You have experience developing workforce forecasts, scenarios, capacity models, capability assessments, or workforce transition strategies
• You have strong consulting and diagnostic skills, with the ability to define ambiguous problems, evaluate options and trade-offs, and develop clear recommendations
• You’re highly analytical and can combine workforce data, business information, and qualitative insights to support effective decision-making
• You’re an engaging facilitator and confident presenter who can lead sensitive organization design discussions and executive decision‑making sessions
• You’re a trusted relationship builder who can influence without direct authority and respectfully challenge stakeholders at all levels
• You can manage multiple priorities while maintaining an enterprise perspective in a complex, matrixed, and evolving organization
• You have a degree or equivalent experience in business, human resources, organizational development, industrial or organizational psychology, analytics, finance, or a related field
• Experience supporting AI, digital, automation, branch, operating model, or technology-enabled transformation is an asset
• Experience in insurance, financial services, retail, or a geographically distributed and branch-based organization is an asset
• A certification in organization design, strategic workforce planning, change management, analytics, or management consulting is an asset

Once here, you’ll:

• Lead strategic workforce planning activities that support enterprise transformation priorities
• Translate business strategies, operating plans, technology investments, and transformation roadmaps into current and future workforce requirements
• Assess workforce capacity, capabilities, critical roles, talent supply, and emerging skill requirements
• Develop workforce scenarios that consider business growth, changing client needs, technology, automation, AI, productivity opportunities, and changes in how work is delivered
• Identify workforce risks, gaps, dependencies, and opportunities, and recommend practical actions to address them
• Support workforce decisions related to building, buying, borrowing, redeploying, reskilling, or automating capabilities
• Establish consistent frameworks, tools, assumptions, and decision criteria for workforce planning
• Lead organization design activities arising from strategic, operational, or transformational change
• Assess organizational structures, accountabilities, decision rights, workflows, interfaces, spans of control, organizational layers, and team configurations
• Partner with leaders and HR Business Partners to establish organization design principles and develop future-state structural options
• Facilitate organization design workshops and decision‑making discussions with senior leaders and cross‑functional stakeholders
• Evaluate organization design options against business strategy, client and employee needs, operating requirements, cost, risk, and organizational effectiveness
• Develop organization models, accountability frameworks, recommendations, and implementation considerations
• Assess how business transformation, process redesign, AI, automation, and emerging technologies may change work, workflows, and roles
• Conduct work and role analysis to determine which activities may be introduced, enhanced, consolidated, transferred, redesigned, or discontinued
• Define future‑state roles, accountabilities, decision authority, skills, and capability requirements
• Identify opportunities to strengthen role clarity, job effectiveness, career pathways, internal mobility, and employee development
• Partner with Total Rewards and other People & Performance teams to align role recommendations with job architecture, job evaluation, compensation, and talent practices
• Identify reskilling, redeployment, recruitment, and succession implications arising from changes to work or roles
• Serve as a workforce planning and organization design advisor for identified enterprise transformation initiatives
• Conduct workforce and organization impact assessments and translate findings into practical recommendations
• Advise leaders on the people, role, capacity, structure, and capability implications of strategic decisions
• Integrate workforce recommendations across related initiatives to identify cumulative impacts, competing demands, and interdependencies
• Develop decision materials and present workforce scenarios, trade‑offs, risks, and recommendations to senior leaders and governance groups
• Partner with Data & Analytics, Finance, and business leaders to establish reliable workforce baselines and planning assumptions
• Analyze workforce composition, capacity, skills, locations, spans and layers, vacancies, attrition, internal mobility, succession, and other relevant organizational indicators
• Develop workforce insights, scenarios, visualizations, and decision‑support materials, and identify emerging workforce risks
• Establish measures to assess workforce plans, organization designs, and role changes, monitor outcomes, and recommend adjustments as business priorities evolve
• Translate approved workforce and organization design decisions into clear implementation requirements, sequencing, dependencies, and transition considerations
• Partner across People & Performance, including HR Business Partners, Talent Acquisition, Learning & Development and Total Rewards, as well as Finance, Technology, Data & Analytics, Organizational Change Management, Communications, and the business to support coordinated implementation
• Ensure implementation partners have clear information about approved structures, roles, capabilities, timing, and workforce impacts
• Identify implementation risks and decision points requiring leadership attention
• Maintain appropriate documentation of workforce assumptions, design decisions, recommendations, and approved outcomes
• Support post‑implementation reviews to assess whether approved organization changes are achieving their intended outcomes
• Capture lessons learned and continually improve Westland’s workforce planning and organization design practices