Consultant II, Instructional Design

Concentrix; Canada; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading technology solutions company is seeking a Consultant II in Instructional Design to manage multiple projects impacting learning solutions. The role involves overseeing project management, designing training programs, and mentoring team members. Ideal candidates will possess 5-7 years of experience, a relevant bachelor's degree, and strong skills in customer service and project prioritization. This is a full-time, remote position.

Qualifications

• 5-7 years of experience preferred in instructional design.
• Ability to comprehend, analyze, and interpret business operations.

Responsibilities

• Oversee onboarding material creation and development of SharePoint sites.
• Implement project analysis processes for performance gap analysis.
• Lead design and development of performance analysis for training effectiveness.
• Provide backup support to Sr. Instructional Design Manager.

Skills

Strong customer service disposition

Attention to detail

Organizing and prioritizing projects

Advanced Microsoft Office skills

Excellent communication abilities

Education

Bachelor's Degree in a related field

Tools

Adobe Captivate

Articulate 360

Vyond

Photoshop

Illustrator

Adobe Audition

Job description

Overview

Job Title: Consultant II, Instructional Design

Job Description: Join our dynamic team where innovation meets excellence. We are seeking a highly skilled Consultant II in Instructional Design to lead multiple projects with creativity and precision. If you are passionate about designing impactful learning solutions and mentoring a team towards success, we invite you to explore this opportunity with us.

The Consultant II, Instructional Design, serves as a project manager and design consultant, orchestrating multiple, simultaneous projects from inception to completion. You will manage the creation and implementation of project design documents and templates, lead, and mentor teams, and ensure high-quality deliverables that exceed expectations.

Responsibilities

• Project Management & Leadership:
  • Oversee large-scale initiatives such as onboarding material creation and development of SharePoint sites.
  • Maintain development schedules, provide status updates, and manage expectations of subject-matter experts.
  • Anticipate challenges, formulate remediation plans, and lead problem resolution.
• Design & Development:
  • Implement project analysis processes, including performance gap analysis and root-cause analysis.
  • Mentor project members through peer reviews and constructive feedback, ensuring continuous improvement.
• Performance Analysis & Innovation:
  • Lead the design, development, and implementation of performance analysis for training material effectiveness.
  • Synthesize data from multiple reports to enhance project outcomes and advocate for innovative tools and techniques.
• Backup Support:
  • Provide additional support to the Sr. Instructional Design Manager, overseeing work assignments and guiding team problem resolution.

Qualifications

• Education & Experience:
  • Bachelor's Degree in a related field; 5-7 years of experience preferred.
  • Demonstrated ability in comprehending, analyzing, and interpreting business operations.
• Skills & Competencies:
  • Strong customer service disposition with professionalism and excellent attention to detail.
  • Ability to organize and prioritize projects in a fast-paced environment.
  • Advanced skills in Microsoft Office and excellent communication abilities.
• Technical Expertise:
  • Proficient in content development tools (e.g., Adobe Captivate, Articulate 360, Vyond).
  • Skilled in photo and audio editing software (e.g., Photoshop, Illustrator, Adobe Audition).

Career Framework

• Expert in instructional design, adept at solving complex problems and developing creative solutions.
• Capable of independent planning and execution, with a talent for influencing stakeholders.

Start date: ASAP

Location: Work From Anywhere

Location: PRT Braga - Centro Empresarial de Braga Rua Prof. Henrique Bastos Lote A4 e A5 Ferreiro

Language Requirements: English (Required), French, German

Time Type: Full time

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