Construction Project Coordinator

SERVPRO of W. Vancouver/Clark Co.; Vancouver; On-site; CAD 80,000 - 100,000; Full time

Job summary

A restoration service provider in Vancouver is seeking a motivated Project Coordinator to support back-office functions for reconstruction projects after water, fire, or mold loss. Responsibilities include coordinating estimates, monitoring project progress, and ensuring customer satisfaction. The ideal candidate holds a degree or equivalent experience, has over 3 years in a related field, and possesses strong leadership skills. Compensation is $25.00 - $28.00 per hour.

Qualifications

• Minimum of 3 years’ professional experience in a related field.

Responsibilities

• Create customer payment schedules, invoice customers, assist with collections.
• Coordinate project estimations and approvals.
• Monitor project progress and send invoices.
• Conduct initial scope meetings and oversee project kick-offs.
• Track project status in DASH.
• Provide updates during internal status meetings.
• Onboard subcontractors and manage their payments.
• Coordinate with internal teams to create change orders and insurance supplements.
• Ensure completion of required paperwork by customers.

Skills

Strong leadership and organizational skills

Excellent communication and interpersonal skills

Proficiency in budgeting, scheduling, and project management

Ability to analyze data and drive process improvements

Experience handling customer escalations and maintaining client relationships

Knowledge of construction and restoration industry standards and regulations

Education

Bachelor’s degree in finance, accounting, construction management, project management or related field preferred

Job description

SERVPRO is a national leader in the Restoration Industry. We're looking for a customer-focused, motivated, eager, fast learner to join our team!

As a Project Coordinator on our Reconstruction Team, you will play a pivotal role in supporting all back-office functions for the team that is responsible for rebuilding our customers homes and businesses after a water, fire or mold loss. The following is a summary of responsibilities:

• Create customer payment schedules, invoice customers and assist with collections
• Coordinate getting project estimates created and submitted for approval
• Monitor project progress and send incremental invoices to customers
• Orchestrate initial scope meetings, project kick-offs and other meetings between the customers and our field team
• Track project status in DASH and maintain updated statuses for every project
• Attend internal status meetings to provide updates on all ongoing projects
• Coordinate onboarding subcontractors and facilitate payment of subcontractor invoices
• Working with the internal construction team, create change orders and insurance supplements
• Ensure all paperwork required end-to-end is completed by customers

Your attention to detail, organizational skills, and ability to coordinate between multiple stakeholders will be essential to delivering successful reconstruction projects and ensuring an outstanding customer experience. If you're intelligent, organized and a great communicator, this is a great opportunity for you.

Qualifications:

• Education: Bachelor’s degree in finance, accounting, construction management, project management or a related field preferred OR equivalent experience.
• Experience: Minimum of 3 years’ experience of professional experience in a related field
• Skills:
  • Strong leadership and organizational skills
  • Excellent communication and interpersonal skills
  • Proficiency in budgeting, scheduling, and project management
  • Ability to analyze data and drive process improvements
  • Experience handling customer escalations and maintaining client relationships
  • Knowledge of construction and restoration industry standards and regulations

Compensation: $25.00 - $28.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO ® , you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO ® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.