Constituency Casework & Outreach Assistant

Parliament of Canada; Mission; On-site; CAD 45,000 - 55,000; Full time

Job summary

A government office is seeking a Constituency Assistant to start on January 5, 2026. The role involves managing casework, serving as the first point of contact for constituents, and requires excellent organizational skills and fluency in Punjabi and English. Ideal candidates will thrive in a fast-paced environment and have strong communication abilities. This position may require occasional long hours and flexibility.

Qualifications

• Excellent organizational and administrative skills.
• Strong written and verbal communication.
• Ability to manage multiple priorities effectively.

Responsibilities

• Act as the first point of contact for constituents.
• Manage all case files with sensitivity and confidentiality.
• Develop systems to track constituent requests.

Skills

Organizational skills

Written communication

Verbal communication

Interpersonal skills

Critical thinking

Problem solving

Knowledge of Canadian parliamentary system

Microsoft Office proficiency

Bilingual (Punjabi and English)

Education

Post-secondary education

Job description

A government office is seeking a Constituency Assistant to start on January 5, 2026. The role involves managing casework, serving as the first point of contact for constituents, and requires excellent organizational skills and fluency in Punjabi and English. Ideal candidates will thrive in a fast-paced environment and have strong communication abilities. This position may require occasional long hours and flexibility.