Conseiller en régimes de retraite

LifeWorks; Halifax; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A global-leading health provider is seeking a dedicated professional for pension plan administration. The role involves managing client accounts, participating in planning, and training team members. Ideal candidates will have a Bachelor’s degree and a minimum of 7 years of relevant experience. Proficiency in French and customer service skills are essential. This position offers hybrid work options and a comprehensive benefits package.

Benefits

Flexible schedule

Comprehensive benefits program

Opportunities for professional development

Qualifications

• Minimum of 7 years relevant experience.
• Ability to manage and motivate a team.
• Proficiency in French (spoken and written); bilingualism is an asset.

Responsibilities

• Managing client accounts.
• Participating in annual planning of pension administration work.
• Verifying work and ensuring progress follow-up.
• Training and supervising team resources.
• Developing and monitoring the budget.

Skills

Exceptional team spirit

Sharp analytical thinking and attention to detail

Organizational skills and resourcefulness

Communication and collaboration skills

Strong customer service skills

Proficiency in French

Education

Bachelor’s degree in mathematics, finance, administration, economics, actuarial sciences

Tools

Microsoft Excel

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Au sein d’une équipe de travail dédiée et professionnelle, vous serez appelé à offrir un service aux clients et aux participants dans le cadre de l’administration de régimes de retraite à prestations déterminées. Vos différentes responsabilités vous permettront de mettre à profit votre esprit d’analyse au quotidien et de vous épanouir dans une carrière stimulante.

Faire partie de notre équipe signifie

• Collaborer avec une équipe dynamique
• S’épanouir grâce à des mandats et projets stimulants
• Avoir des opportunités de carrière permettant le développement professionnel
• Travailler en mode hybride, au bureau et en télétravail ou entièrement en télétravail
• Bénéficier d’un horaire flexible et d’un programme d’avantages sociaux complet

As part of a dedicated, professional team, you will be providing services to clients and members with respect to defined benefit pension plan administration. Your responsibilities include:

• Managing client accounts
• Participating in the organization and annual planning of pension administration work
• Verifying work and ensuring progress follow-up
• Training and supervising team resources
• Supporting the team in executing special projects
• Developing and monitoring the budget
• Enhancing client satisfaction by listening to their needs and responding to their requests, as well as those of participants and trustees
• Proposing process improvements
• Developing new business links, agreements with existing clients, and contributing to new markets with potential clients

Qualifications include:

• Minimum of 7 years relevant experience
• Bachelor’s degree in mathematics, finance, administration, economics, actuarial sciences, or related fields
• Exceptional team spirit
• Sharp analytical thinking and attention to detail
• Organizational skills and resourcefulness
• Communication and collaboration skills
• Ability to manage and motivate a team
• Strong customer service skills
• Proficiency in French (spoken and written); bilingualism is an asset
• Good knowledge of Microsoft Excel

About us:

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is committed to fostering an inclusive culture that embraces diversity. We provide accommodations for applicants with disabilities during the recruitment process.

Note: Due to security policies, all team members working at Data Centers or with access to sensitive technology must undergo security screening. Additionally, for roles at TELUS Health Care Centres, full COVID-19 vaccination is required.

For Quebec candidates: English knowledge may be required for interactions or software use.

By applying, you agree that your information will be shared with TELUS Group of Companies’ Talent Acquisition team and relevant leaders involved in the hiring process.