Conference Services Manager - Corporate Services (40254028)

Sodexo Canada Ltd; Toronto; On-site; CAD 55,000 - 60,000; Full time

Job summary

A leading service provider in Canada is seeking an experienced event manager. You will oversee event planning, manage client expectations, and collaborate with vendors. The ideal candidate has 3-5 years of event management experience and strong financial management skills. This role offers competitive compensation, a flexible work environment, and opportunities for growth.

Benefits

Flexible work environment

Competitive compensation & great employee benefits

Training and development programs

Opportunities for growth

Qualifications

• 3-5 years of experience in event management.
• Certified Meeting Planner (CMP) preferred.
• Experience in sales and marketing as it relates to proposals.

Responsibilities

• Identify client objectives and provide recommendations.
• Supervise the Conference Planning team.
• Create unique space designs and service delivery procedures.
• Build relationships to prospect future sales.
• Conduct site tours for prospective customers.
• Manage Key Client events.

Skills

Event management experience

Revenue focused communication

Financial management skills

Service orientation

Strong organizational skills

Communication skills

Sales experience

Proficiency in Delphi

Proficiency in Social Tables

Proficiency in Microsoft Office

Education

Specialized post-secondary education in event management

Certified Meeting Planner (CMP)

Tools

Delphi

Social Tables

Microsoft Office

Job description

Salary Range : $55,000 -$60,000 (CAD)

How You’ll Make an Impact :

• Identify the client’s objectives and expectations and provide subsequent recommendations
• Attend planning meetings as required
• Liaise with vendors and stakeholders during the event planning process
• Supervise the Conference Planning team and ensure proper coordination of timelines internally to meet client expectations
• Create “Meetings Excellence” service offering by designing unique space and ensuring service delivery through development of Standard Office Procedures (SOPs) and training for staff
• Build relationships and prospect future sales from client lists and references from existing clients
• Use promotional packages and other marketing materials to increase the sales potential of our client through marketing added value services to prospective customers
• Conduct site tours as required to market the facilities for prospective customers.
• Be active in networks of various organizations / associations to build customer networks as well as suppliers for specialized event services or products
• Manage Key Client events
• Establish and administer event quotes, contracts, and progress.
• In line with financial objectives, design and develop special event proposals that conceptualize and plan the meeting of customer requirements
• Conduct site inspections throughout planning to ensure everything adheres to the client’s standards
• Coordinate with external vendors, complete financial billing review and complete daily and weekly reporting

What You’ll Need to Succeed :

• 3-5 of experience in event management, preferably with specialized post-secondary education
• Certified Meeting Planner (CMP) preferred
• Revenue focused and seeks opportunity in all communication with customers
• Strong financial management skills re : financial analysis, procurement of vendor services etc
• Exceptionally service oriented
• Well-organized multi-tasker
• Outstanding communication and interpersonal skills
• Team player to maintain effective relationships and communication between various departments involved in the delivery of any conference or event.
• Experience in sales and marketing, as it relates to creating proposals and managing sales objectives
• Software skills include Delphi, Social Tables, Microsoft Office
• Must be a self-starter, able to take initiative, running projects from start through to completion with minimal oversight

What Makes Sodexo Different :

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. In addition, we offer :

• Flexible work environment
• Competitive compensation & great employee benefits
• Training and development programs
• Countless opportunities for growth
• Corporate responsibility & sustainability
• An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo’s latest awardshere
• And so much more!

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.

We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.

Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests, and members of the public with whom we regularly interact. We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.