Condominium Manager

Firstservice-Residential; Toronto; On-site; CAD 75,000 - 85,000; Full time

Benefits offered by this job

Health Spending Account

Workperks

Medical benefits

Dental benefits

Retirement benefits

Career training

Job summary

FirstService Residential is seeking a Condominium Property Manager to lead property operations across a region, ensuring maintenance aligns with company goals and client expectations. You will mentor staff, coordinate with the Regional Director, and drive process improvements to deliver high-quality service.

The role requires a General License, 5+ years as a condominium manager, and strong knowledge of budgeting and financial reporting. Travel to head office is expected; Ontario market focus.

Qualifications

• Hold a General License in good standing.
• RCM or other recognized property management designation.
• Minimum 5 years as Condominium Manager in the industry.
• Bachelor’s Degree in Business or related field from an accredited college or university.
• Experience in financial accounting, budgeting, and real estate reporting.
• Experience in maintenance, construction, and building operations.

Responsibilities

• Provide management and leadership to properties within assigned region and book of business.
• Collaborate with Regional Director to develop goals and communicate established goals.
• Ensure company and client objectives are met consistently.
• Direct a team across multiple properties while maintaining high standards.
• Oversee process improvement and quality control of property management functions.

Skills

Organization

Leadership

Management

Interpersonal skills

Customer service

Critical thinking

Problem solving

Reading/interpretation of regulations

Budgeting knowledge

Education

General License in good standing

RCM or property management designation

Bachelor’s Degree in Business or related field

Tools

MS Word

Excel

Outlook

Job description

Condominium Property Manager

FirstService Residential is owned by FirstService Corporation, a proudly Canadian company and one of Canada’s great business success stories.

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Experience exceptional service with a fulfilling career in property management with FirstService Residential.

Why choose Us

We have a comprehensive benefits program inclusive of a Health Spending Account, Workperks, and more! Most importantly, we are committed to empowering, developing and supporting all our associates.

Job Responsibilities

The Property Manager will perform functions ensure properties are maintained and operated in accordance with company objectives and facilitate solutions to problems between communities and internal support staff, guided by precedent and working within the limits of established policies.

Duties & Responsibilities

• Practice and adhere to FirstService Residential Global Service Standards


• Conduct business at all times with the highest standards of personal, professional and ethical conduct


• Provide management and leadership to properties within assigned region and book of business


• Collaborate with the Regional Director to develop goals and communicate established goals


• Ensure goals of the company and its clients are consistently met


• Manage the functions of a team in different properties while maintaining standards of excellence for processes, methods and personnel


• Manage the process improvement and quality control of property management functions to maximize productivity and ensure quality service is delivered


• Provide leadership and direction and assist in the investigation and resolution of any issues that arise


• Establish and maintain a positive relationship with Board of Directors, and internal departments


• Conduct site inspections regularly. Identify deficiencies and provide recommendations and action plans in order to improve the property


• Maintain harmonious employee/employer relations


• Maintain awareness of changes in rules, statutes or regulations and communicate changes to staff


• Direct training of staff when new procedures are required to comply with changes

Education & Experience

• Hold a General License in good standing


• RCM or other recognized property management designation


• An experienced Condominium Manager with a minimum of 5 years in the industry


• Bachelor’s Degree in Business or related field from an accredited college or university


• Working knowledge and experience in financial accounting in commercial real estate, financial reporting, and budgeting is necessary


• Experience in maintenance, construction, engineering and all facets of property operation and building management is an asset

Knowledge, Skills & Proficiencies

• Knowledge of and the application of Condominium Act in community operations


• Excellent organization, motivation, leadership, management, interpersonal and customer service skills


• Critical thinking, complex problem solving, judgment and decision making ability


• Ability to read, analyze and interpret technical procedures, leases and/or regulations


• Knowledge of mechanical operations of a building and equipment preferred


• Strong PC application skills with MS Word, Excel and Outlook


• Must be available for emergency on call and after hours service and evening meeting commitments

Travel

Travel to head office is required.

Compensation

Compensation for this role is $75,000 to $85,000 + benefits

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

Our hiring process may use AI screening for keywords and minimum qualifications. Talent Acquisition Specialists review all results.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

INDHON

Automated Employment Decision Tool (AEDT) Usage

We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed

The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations

Candidates who require an alternative selection process or a \"reasonable accommodation\", as defined under applicable disability laws, may make a request through our designated contact channel [e-mail].

Requesting Information About the AEDT - NYC Local Law 144

Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at [e-mail]; we will respond in accordance with Local Law 144, within 30 days.