Concierge Security Guard

Regal Security; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A prominent security services provider in Toronto is seeking a full-time Concierge Security Guard. The ideal candidate will deliver exceptional customer service, supervise security operations, and must possess a valid Ontario Security License. Compensation ranges from $17.60 to $25 per hour based on experience, with health benefits available after probation.

Benefits

Health benefits after 3 months probation

Qualifications

• Valid Ontario Security License required.
• Valid First Aid / CPR Certification.
• Valid WHMIS Certification.
• Proficient in using various computer programs.
• A valid Vulnerable Sector Check is required.

Responsibilities

• Provide top-tier customer service.
• Supervise security staff at contracted sites.
• Enforce property rules for security and safety.
• Respond to major incidents and manage situations.
• Maintain an organized environment and health protocols.

Skills

Customer service

Clear English communication

Observation skills

Decision making

Reliable judgment

Military Experience

Law Enforcement

Office Experience

Computer Literacy

Driving

Security

Writing Skills

Education

Secondary School Diploma or equivalent

Criminal Justice or Business post-secondary education

Tools

Microsoft Office

Gmail

Job description

Description

Regal Security Inc. is currently seeking a full time Concierge Security Guard at our sites located in the Toronto and Mississauga, ON areas.

The Ideal Candidate

• Full‑time availability to work all days of the week and schedules that can consist of mornings, afternoons, overnight and weekend shifts including holidays.
• Demonstrated experience as a security guard or concierge.
• Customer service‑driven individual.
• Clear English communication skills in all areas (verbal and written).
• Detailed and thorough record‑keeping (memo book, incident reports, etc.).
• Keen observation and attentiveness.
• Professional physical deportment and presentation.
• Decision making, reliable common sense and exceptional judgment.

Job Duties and Responsibilities

• Provide outstanding and personalized customer service as a front‑line representative of Regal Security.
• Act as Regal’s day‑to‑day point of contact for our individual client and field staff inquiries.
• Supervise contracted site to ensure security staff are meeting company standards in terms of uniforming, training and site procedures.
• Operate and maintain an organized environment.
• Enforce property rules and regulations to maintain the security and safety of our clients and their assets.
• Ensure enforcement of the Trespass to Property Act.
• Safely operate and maintain company and client‑issued equipment and supplies.
• Respond to major incidents on property and aid security staff with managing the situation (fire, flood, medical issue and criminal activity).
• Ensure that safety and emergency protocols are completed in response to fire alarms and other site emergencies.
• Complete walking patrols and inspections of facilities and equipment as required.
• Review knowledge and follow post orders as identified for site representation.
• Maintain a safe working environment and follow the facilities health and safety procedures.
• Duties as otherwise assigned.

Qualifications

• Valid Ontario Security License.
• Valid First Aid / CPR Certification.
• Valid WHMIS Certification.
• Secondary School Diploma or equivalent, with preference for those with a Criminal Justice or Business post‑secondary education.
• Proficient in the use of various computer programs (i.e., Microsoft Office, Gmail) and able to adapt and learn a new program.
• A valid Vulnerable Sector Check is required for this position.

Compensation

• The pay rate will be between $17.60 to $25 an hour based on site requirements and applicant experience.
• Health benefits are available for full‑time employees upon completion of 3 months probation.

Why choose Regal Security

Regal Security Inc. is an established and growing security company that offers a vast array of professional and dependable security guard services across the Greater Toronto Area and Southwest Ontario.

Our Everyday Superhero guards are selected and trained to protect the clients’ assets, property, employees and tenants using a custom‑designed security solution for every client within the sectors we serve.

Every member of the Regal Security team and every service carried out is directed by the Regal guiding principle: Strength & Honor. With this in mind Regal’s security guards are known as Everyday Superheroes – they are friendly, well‑trained and most importantly proud as they go above and beyond the call of duty to uphold Regal’s high standards.

THE REGAL SECURITY MISSION IS YOUR PEACE OF MIND.

Thank you for your application. Unfortunately due to the high volume of applicants only those deemed eligible for an interview will be contacted. All candidates will be communicated to by phone or email for the recruitment process.

Regal Security Inc. welcomes all candidates equally and encourages all qualified candidates from women and men, including persons with disabilities, members of visible minorities and Aboriginal persons to apply.

Regal provides accommodation for applicants with disabilities during the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Please contact us to request accommodation.

Key Skills

CCTV, Loss Prevention, Customer Service, Communication skills, Computer Skills, Military Experience, Law Enforcement, Office Experience, Computer Literacy, Driving, Security, Writing Skills