Concierge Guard

Identigate Security Services Inc.; Hamilton; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading security services provider in Hamilton, ON, is seeking a full-time Concierge Guard. The successful candidate will manage front desk operations, deliver exceptional customer service, and assist with visitor inquiries and reservations. Strong communication skills and a valid Ontario security license are required. The role demands professionalism and the ability to handle pressure effectively.

Qualifications

• Strong skills in Concierge Services and managing Reservations.
• Excellent Communication and Customer Service abilities.
• Experience in Receptionist Duties and front desk operations.
• Professionalism, reliability, and attention to detail.
• Ability to remain calm under pressure and handle challenging situations.
• Previous experience in security or concierge services is a plus.
• Valid security license for Ontario.

Responsibilities

• Manage front desk operations.
• Deliver exceptional customer service.
• Handle visitor inquiries and coordinate reservations.
• Assist with general receptionist duties.

Skills

Concierge Services

Customer Service

Communication

Receptionist Duties

Attention to Detail

Education

High school diploma or equivalent

Job description

Company Description

Identigate Security Services Inc. provides professional security guard services and tailored security solutions across the Greater Toronto Area. With a commitment to excellence, the company offers top-tier security services for high-rise commercial, office, and residential buildings, as well as major corporate facilities and company headquarters. Identigate ensures the highest standards of safety through its team of highly-trained and dedicated professionals.

Role Description

This is a full-time, on-site role located in Hamilton, ON, for a Concierge Guard. The Concierge Guard will be responsible for managing front desk operations, delivering exceptional customer service, handling visitor inquiries, coordinating reservations, and assisting with general receptionist duties. The role requires a calm and professional demeanor to ensure a welcoming and secure environment for residents, tenants, and guests.

Qualifications

• Strong skills in Concierge Services and managing Reservations
• Excellent Communication and Customer Service abilities
• Experience in Receptionist Duties and front desk operations
• Professionalism, reliability, and attention to detail
• Ability to remain calm under pressure and handle challenging situations
• Previous experience in security or concierge services is a plus
• High school diploma or equivalent
• Valid security license for Ontario