Concierge: Front Desk & Guest Experience Pro

Securiguard Services; Alberta; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading security services provider in Canada is seeking a full-time Concierge to deliver exceptional front desk and guest services. The role involves customer service, incident reporting, and collaboration with a security team. Applicants should have at least 1 year of experience in a hospitality environment, preferably in an upscale setting. Benefits include paid training, health benefits, and professional development opportunities.

Benefits

Paid training and onboarding support

Extended health benefits

Employee recognition programs

Free professional development

Scholarship opportunities

Free suits for this position

Qualifications

• Minimum 1 year of customer service experience in a hospitality environment.
• Prior experience in top-tier commercial properties or upscale hotels is required.
• WHMIS Certification is an asset.

Responsibilities

• Provide excellent customer service and hospitality at the front desk.
• Monitor and manage access control systems and CCTV.
• Complete accurate and detailed daily incident reports.

Skills

Customer service experience

Strong communication skills

Proficiency with computer software

Tools

CCTV

Access control systems

Job description

A leading security services provider in Canada is seeking a full-time Concierge to deliver exceptional front desk and guest services. The role involves customer service, incident reporting, and collaboration with a security team. Applicants should have at least 1 year of experience in a hospitality environment, preferably in an upscale setting. Benefits include paid training, health benefits, and professional development opportunities.