Concierge — Elevate Resident Experience & Safety

Southwest Properties; Halifax; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading property management firm in Halifax is seeking a dedicated Concierge to provide exceptional customer service to residents. The role involves managing resident requests, maintaining safety, and ensuring the building's cleanliness. Ideal candidates will have excellent communication skills, customer service experience, and a high school diploma. This full-time position guarantees 36 hours a week with various shift options.

Benefits

Performance Based Bonus Eligibility

Comprehensive Health & Dental Benefits

Transit Reimbursement Program

Employee Assistance Program

Annual Health & Wellness Incentive

Qualifications

• 1-2 years in a similar role.
• Customer service and sales training.
• Experience in the service industry and security.

Responsibilities

• Communicate effectively with residents and guests.
• Respond to all resident requests and issues.
• Maintain a visible and approachable presence in the building.
• Respond to minor maintenance requests.
• Ensure overall cleanliness of the building.

Skills

Exceptional customer service

Proficient computer skills including Microsoft Office

Strong multitasking and organizational skills

Strong attention to detail

Ability to perform assigned duties with minimal supervision

Education

High school diploma

Diploma in hospitality

Job description

A leading property management firm in Halifax is seeking a dedicated Concierge to provide exceptional customer service to residents. The role involves managing resident requests, maintaining safety, and ensuring the building's cleanliness. Ideal candidates will have excellent communication skills, customer service experience, and a high school diploma. This full-time position guarantees 36 hours a week with various shift options.