Concierge Center Manager - Sales, Service & Growth

Aritzia; Canada; On-site; CAD 80,000 - 120,000; Full time

Job summary

A leading retail company in Canada is seeking a Concierge Manager to optimize team performance, deliver exceptional client experiences, and resolve customer escalations. This role requires proven skills, a commitment to self-development, and strong collaboration abilities. Competitive salary range is CAD 80,000 - 120,000 per year, alongside industry-leading benefits including gym access, product discounts, and an aspirational workspace. Join a diverse and inclusive environment focused on growth and excellence.

Benefits

A-OK Commissary & Café

The SET - in-house gym

Product Discount

Amenities - bike storage, showers

Aspirational Workspace

Dog Friendly Office

Qualifications

• Proven skills and/or certifications relevant to the role are necessary.
• Appetite to continuously learn and grow within the company.
• Ability to collaborate fluently with various partners.

Responsibilities

• Optimize performance in each channel.
• Deliver world-class service and build client relationships.
• Resolve client escalations to protect the brand.

Skills

Collaboration with cross-functional partners

Commitment to quality

Continuous self-development

Job description

A leading retail company in Canada is seeking a Concierge Manager to optimize team performance, deliver exceptional client experiences, and resolve customer escalations. This role requires proven skills, a commitment to self-development, and strong collaboration abilities. Competitive salary range is CAD 80,000 - 120,000 per year, alongside industry-leading benefits including gym access, product discounts, and an aspirational workspace. Join a diverse and inclusive environment focused on growth and excellence.