Concierge

Shannex Incorporated; Halifax; On-site; CAD 35,000 - 45,000; Part time

Job summary

A leading healthcare company is seeking a Concierge in Halifax, Nova Scotia. The ideal candidate will be bilingual in English and French, possess strong computer skills, and have a background in hospitality or customer service. Responsibilities include greeting visitors, managing inquiries, and ensuring safety procedures are followed. This role offers comprehensive benefits and opportunities for growth and advancement.

Benefits

Comprehensive health, vision, and dental benefits

Access to virtual healthcare 24/7

Recognition and Rewards for service excellence

RRSP Program with employer matching

Access to continuing education and training

Qualifications

• High School / GED completion.
• Bilingualism in English and French is required.
• Excellent computer skills and experience in Microsoft Office Suite.
• Previous hospitality / customer service experience is an asset.
• A clean driving record with a Class 4 Driver’s license.

Responsibilities

• Answers and transfers telephone inquiries, greets and directs visitors.
• Sorts and distributes incoming and outgoing mail and couriers.
• Receives, processes and records client payments.
• Ensures client safety by following all standard operational procedures.

Skills

Bilingualism in English and French

Excellent computer skills

Previous hospitality/customer service experience

Friendly outgoing spirit

Knowledge of Medical Terminology

Education

High School / GED

Tools

Microsoft Office Suite

Job description

Job Number: J-Job Title: Concierge Job Category: Hospitality & Administration (Concierge, Receptionist, Driver, Chauffeur) Job Type: Casual Date Posted: November 14, Closing Date: December 14, Schedule: Rotational Number of Positions: 1

Job Description

If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.

We are searching for a Concierge to join our Parkland at the Gardensteam based in Halifax, Nova Scotia.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health, vision, and dental benefits plan including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24 / 7 for FREE through the group health benefit plan

RRSP Program (5% employer matching)

• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Answers and transfers telephone inquiries, greets and directs visitors;
• Provides routine information and responds to inquiries from residents, visitors, and staff;
• Sorts and distributes incoming and outgoing mail and couriers;
• Prepares and distributes forms, reports and other documents to appropriate personnel and departments;
• Performs a wide variety of assignments, which are sometimes confidential in nature;
• Receives, processes and records client payments;
• Ensures client safety by following and applying all standard operational procedures, safe work practices and training provided

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• High School / GED completion;
• Bilingualism in English and French is required;
• Excellent computer skills and experience in Microsoft Office Suite;
• Previous hospitality / customer service experience is an asset, especially with seniors;
• A friendly outgoing spirit is a definite asset;
• Must be familiar with the Halifax area;
• Experience with cash flow;
• Knowledge of Medical Terminology is considered an asset;
• Required to be available for day, evening and weekend shifts as required;
• A clean driving record with a Class 4 Driver’s license;
• A passion for the healthcare sector and / or ensuring seniors have access to quality accommodations, services and care.

About Us

Shannex is a family-owned organization with a vision of Better Living for every stage of life. Since, Shannex has grown from a single nursing home in Cape Breton to a trusted partner across healthcare, hospitality and lifestyle sectors. With locations in Nova Scotia, New Brunswick and Ontario, Shannex continues to build communities designed for connection, wellbeing and longevity. Shannex-owned brands include Allbright Life, Parkland Retirement Living & Lifestyle Residences, Parkland at Home, Faubourg du Mascaret, and Shannex Enhanced Care. Shannex also provides Transitional Health Services, in partnership with Nova Scotia Health. For more information, visit.