Concierge

KPMG LLP Canada; Calgary; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading professional services firm in Calgary seeks a self-motivated Concierge. Responsibilities include setting up meeting rooms, supporting basic AV needs, and managing food orders for meetings. Candidates should possess excellent communication skills, initiative, and the ability to multitask effectively. Join a diverse team committed to excellence and inclusion.

Qualifications

• Professional attitude and approach is a prerequisite.
• Well-organized and capable of taking initiative.
• Discretion and ability to handle confidential material.

Responsibilities

• Setup meeting rooms for meetings/training.
• Provide back-up to reception staff for break relief.
• Clean up meeting rooms after all meetings.

Skills

Excellent interpersonal and communications skills

Ability to work under pressure

Basic A/V skills

Experience with Microsoft applications

Excellent multi-tasking skills

Strong service orientation

Job description

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

The KPMG Calgary Office services team has an exciting opportunity for a self-motivated Concierge to join the team. In this role, you will combine your excellent communication, listening and organizational skills to work well as a team member in a shared work environment.

What you will do

• Setup meeting rooms for meetings/training
• Help with basic AV support where necessary
• Place food orders as necessary with established vendors
• Conduct spot checks of all meeting rooms, serveries and Kafé to ensure facility is maintained in proper working order
• Maintain the efficient working order of appliances (e.g. dishwashers, fridges, ice machines and coffee machines)
• Provide back-up to reception staff for break relief and vacations
• May be required to reconfigure the layout of boardrooms and meetings rooms to accommodate meetings and events
• Coding of invoices
• Other duties, as required
• Ordering of all food requirements for scheduled meetings
• Set up of food and beverages for all scheduled meetings
• Clean up meeting rooms after all meetings
• Stock all serveries (milk, sugar, paper towel etc.).
• Cleaning of all serveries (load and unload dishwashers)
• Cleaning of all refrigerators once a week
• Covering central services as required when time permits
• Cross train on duties in the mailroom

What you bring to the role

• Professional attitude and approach is a prerequisite
• Excellent interpersonal and communications skills
• Well-organized, capable of and interested in taking initiative
• Ability to prioritize work and to work under pressure to meet strict deadlines
• Discretion and the ability to handle confidential material appropriately
• Basic A/V skills and/or a keen willingness to learn
• Timely in responding to inquiries and requests and willingness to escalate where appropriate
• Demonstrated initiative to resolve client issues where appropriate
• Experience using the Microsoft suite of applications (Word, Excel, Adobe Acrobat and PowerPoint)
• Excellent multi-tasking skills, including the ability to field calls from multiple phone lines
• Ability to work as a member of a team, as well as independently
• Strong service orientation and the ability to manage multiple priorities
• Must be able to work with all levels of professional staff

Providing you with the support you need to be at your best

Our Values, The KPMG Way

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.