Compliance Supervisor/Workers' Compensation Program Supervisor

Minnesota Direct Care and Treatment; Saint-Paul; Hybrid; CAD 75,000 - 108,000; Full time

Benefits offered by this job

Paid vacation and sick leave

12 paid holidays

Medical, dental, vision plans

Pension plan

Life insurance

Disability insurance

Tax-free expense accounts

Job summary

The State of Minnesota, Department of Labor & Industry, seeks a Compliance Supervisor to oversee the Workers’ Compensation Compliance, Records, & Training unit. You will ensure timely, accurate benefit delivery, audit claims, and drive continuous process improvements to support the division’s mission.

This role participates in CRT management, may back up other supervisors, and advises on policy matters. Telework eligibility depends on residence, with the primary location at 443 Lafayette Road N,

Qualifications

• Three (3) years of Workers' Compensation claims experience.
• Experience supervising or leading staff.
• Demonstrated leadership with coaching/mentoring and team development.
• Experience with outreach to employers and industry associations.
• Knowledge of indemnity benefits, vocational and medical benefits.
• Ability to interpret legal documents and provide guidance on settlements.
• Knowledge of Workers’ Compensation law and claims practices.
• Language skills other than English are a plus.
• Master’s/Bachelor’s degree substitutions for experience per policy.

Responsibilities

• Supervise the compliance functions within the CRT unit.
• Monitor workers’ compensation claims to ensure timely and accurate benefits.
• Participate in CRT management and back up other CRT supervisors.
• Advise the CRT Director on policy matters and represent WCD in public forums.

Skills

Supervision experience

Leadership

Outreach

Communication

Excel

Policy interpretation

Training

Tools

Excel

Job description

Working Title: Compliance Supervisor

Job Class: Workers' Compensation Program Supervisor

• Job ID: 98043
• Location: St. Paul
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 10/30/2026
• Closing Date: 11/12/2026
• Hiring Agency/Seniority Unit: Labor & Industry Dept / Labor and Industry-MMA
• Division/Unit: Dept of Labor & Industry / Compliance, Records & Training
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $38.83 - $55.93 / hourly; $81,077 - $116,781 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 216 - Middle Management Association/MMA
• FLSA Status: Exempt - Executive
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

• Job ID: 98043
• Location: St. Paul
• Telework Eligible: Yes
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 10/30/2026
• Closing Date: 11/12/2026
• Hiring Agency/Seniority Unit: Labor & Industry Dept / Labor and Industry-MMA
• Division/Unit: Dept of Labor & Industry / Compliance, Records & Training
• Work Shift/Work Hours: 8:00 am - 4:30 pm
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $38.83 - $55.93 / hourly; $81,077 - $116,781 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 216 - Middle Management Association/MMA
• FLSA Status: Exempt - Executive
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well‑being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Telework options for this position are dependent on where the employee lives. The primary work location for this position is 443 Lafayette Road N, St. Paul, MN.

• Employees living within 50 miles of the primary work location will be required to work in the office at least 50% of the time each month.
• Employees that live in Minnesota and are more than 50 miles from the primary work location may be eligible for more than 50% telework with agency approvals.
• Employees may reside outside of the state of Minnesota if they live in a bordering state and are within 50 miles of the primary work location.

This position supervises the compliance functions within the Compliance, Records, and Training unit (CRT). The compliance team monitors all workers’ compensation claims filed with DLI to ensure the timely and accurate delivery of benefits to injured workers, including auditing and the authority to penalize when warranted. This position is expected to assure high quality programming and productively engage in continual process improvement efforts in support of the mission of the Workers’ Compensation Division (WCD).

Work involves participating in the CRT management team and acting as back up for all other CRT supervisors. This position may be assigned to any task required by the CRT Director on a need and availability basis. This position also advises the CRT Director in policy matters and represents the WCD in public arenas and forums.

Minimum Qualifications

This position requires three (3) years of Workers' Compensation claims experience.

Experience Must Include

• Experience as a supervisor, team lead, lead worker, or project lead.
• Demonstrated leadership experience sufficient to effectively supervise and direct the work of assigned staff. Demonstrated leadership should include the following:
• Coaching, mentoring, and/or developing staff while building relationships.
• Leading teams to meet the organization's expectations for productivity, quality, or goal accomplishment.
• *Demonstrated leadership experience may include any of the following:
• Completion of a State leadership development program, such as Emerging Leaders Institute (ELI) or Senior Leadership Institute (SLI)
• Completion of a similar or equivalent leadership development program through another organization
• A paid or unpaid position leading a program or chairing a committee, such as an Employee Resource Group (ERG). This experience must also include:
• 1+ years of identifying issues, goals, and strategic actions
• 100+ hours per year time commitment
• Experience providing outreach to employers, industry and trade associations and others.
• Comprehension of worker’s compensation indemnity benefits – temporary total, temporary partial, permanent partial, permanent total, and dependency benefits and the bases used to calculate them.
• Knowledge of vocational rehabilitation and medical benefits.
• Ability to interpret and understand legal arguments, testimony from witnesses and written documents sufficient to provide information to parties about workers’ compensation law, procedures, and benefits; evaluate and determine disputed legal issues; and assist parties in identifying viable settlement options.
• Knowledge of Worker’s Compensation law and claims practices sufficient to develop unit policy and provide expert technical assistance to stakeholders, unit staff and DLI management
• Ability to communicate effectively with individuals with a wide range of backgrounds, who do not share your same culture, ethnicity, language, or other common experiences.
• A Master’s degree may substitute for 18 months of experience; A Bachelor’s degree may substitute for one year of experience; Associates degree may substitute for six months of experience.

Preferred Qualifications

• Experience with complex indemnity benefits, second injury and supplementary benefits programs, including calculation of benefits and offset provisions, and litigation of permanent total disability claims with pre-10/1/1995 dates of injury and dependency benefits.
• Experience with investigative techniques, penalty assessments, and/or collections processes.
• Experience with the creation of training, providing training and giving presentations.
• Knowledge of Work Comp Campus system and ability to provide guidance, training and support to internal staff and external stakeholders as needed.
• Knowledge of DLI Workers’ Compensation Division operations sufficient to determine priorities for work activities.
• Language skills other than English (such as Somali, Spanish, Hmong, Karen or ASL).
• Strong knowledge of Excel in order to understand, create, and maintain existing Excel documents.
• Ability to create and maintain Word documents for use in Campus.

Additional Requirements

It is the policy that all final candidates submit to a background investigation prior to employment. The background check may consist of the following components: SEMA4 Records Check, Employment Reference Check, Criminal History Check, Driver’s License Check, Social Security and Address Verification, Conflict of Interest Review, Education/License Verification.

Qualifications

Effective July 1, 2009, legislation provides that the top five Recently Separated Veterans, who apply and meet the qualifications for the vacancy, must be granted an interview. To be considered a Recently Separated Veteran, you must meet all the following criteria:

• Have separated under honorable conditions from any branch of the armed forces of the United States;
• Have served on active duty for 181 consecutive days or more or for the full period ordered to active duty OR have separated by reason of disability incurred while serving on active duty;
• Be a United States citizen or resident alien;
• Have served in active military service at any time on or after September 11, 2001 as shown on your form DD-214.

To be considered under this legislation, you must meet all of the Minimum Qualifications identified in this posting; meet all of the above RSV criteria; and submit a copy of your DD-214 form by the closing date via mail, e‑mail or fax to: Caren Miller 443 Lafayette Road N, St. Paul, MN 55155, or [e-mail].

Effective August 1, 2012, Legislation Provides State Agencies With The Option To Appoint Certain Disabled Veterans On a Non-competitive Basis If You Meet All Of The Following Criteria

• Meet service requirements and have a verified service-connected disability rating of at least 30%.
• Provide qualifying documentation verifying the disability.
• Meet all of the Minimum Qualifications identified in this posting.

To be considered under this legislation you must submit all documentation by the closing date via mail, e‑mail or fax to: Caren Miller 443 Lafayette Road N, St. Paul, MN 55155, or [e-mail], or fax [phone].

About Labor & Industry Dept

The Department of Labor and Industry ensures Minnesota’s work and living environments are equitable, healthy and safe. The agency oversees the state's programs for apprenticeship, construction codes and licensing, dual‑training pipeline, occupational safety and health, wage and hour standards, workers' compensation and youth skills training programs.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your Benefits May Include

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support To Help You Reach Your Career Goals

• Training, classes, and professional development
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) For Work/life Support

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well‑being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Applicants With Disabilities

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email [e-mail] and let us know the support you need.