Compliance, Risk & Controls Advisor - Personal Lines

Wawanesa Insurance; Winnipeg, Vancouver, Calgary, Edmonton; Hybrid; CAD 120,000 - 140,000; Full time

Job summary

The Wawanesa Mutual Insurance Company is seeking a Compliance, Risk & Controls Advisor - Personal Lines to establish and maintain the risk, control and compliance framework across Canada.

You will lead the Risk and Control Self-Assessment program, coordinate regulatory readiness, and partner with internal teams to strengthen governance and risk management within Personal Lines operations.

Qualifications

• 7+ years in P&C Personal Lines operations.
• Experience addressing regulatory and audit issues for Personal Lines.
• Strong analytical skills for assessing risk issues and challenging the status quo.
• Excellent interpersonal, presentation and communication skills.

Responsibilities

• Supports the establishment and maturation of the Personal Lines Compliance, Risk & Controls function through the development of first-line risk, control and compliance capabilities.
• Leads the Personal Lines Risk and Control Self-Assessment (RCSA) program, including risk identification, assessment, documentation, reporting and ongoing maintenance.
• Establishes and maintains the Personal Lines risk inventory and controls inventory, ensuring risks are identified and controls remain fit for purpose.
• Establishes and maintains the Personal Lines risk and controls framework, including methodologies, standards, governance requirements and supporting documentation.
• Develops and oversees the control monitoring and testing program, including control testing methodologies, effectiveness assessments, reporting and remediation tracking.
• Leads Ethidex attestations, Business Continuity Plan activities and other risk and compliance programs with proper controls and reporting.
• Leads proactive audit and regulatory readiness activities, identifies control improvement opportunities and strengthens governance and compliance outcomes.
• Monitors emerging regulatory requirements and industry developments and contributes to policy evolution.

Skills

Regulatory compliance

Risk assessment

Analytical skills

Communication skills

Autonomy

Organization

Education

CRM/CIP/FCIP designation (asset)

Job description

Employment Type: New Role

Work Environment: We offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations: Winnipeg, MB; Wawanesa, MB; Vancouver, BC; Calgary, AB; Edmonton, AB; Lethbridge, AB; Toronto (North York), ON; Kitchener, ON; Ottawa, ON; Montreal, QC; Quebec City, QC, Moncton, NB; Dartmouth; NS.

Working Business Language: English. This role is considered a head-office role and will be required to communicate with internal stakeholders across Canada where the primary business language utilized is English.

Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan.

The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $120,000 - $140,000. Candidates with salary expectations outside of the range are still encouraged to apply.

About The Wawanesa Mutual Insurance Company

Founded in 1896, The Wawanesa Mutual Insurance Company is one of Canada’s largest mutual insurers, fully owned by its more than 1.8 million members. Headquartered in Winnipeg, Wawanesa is the parent company of WSI™, a specialty insurer delivering tailored solutions built around unique needs; Wawanesa Life, a provider of life insurance products; and Western Financial Group, a leading national distributor of personal and commercial insurance.

Wawanesa is committed to helping communities thrive in a changing world. The company invests more than $4 million annually in charitable initiatives, including $2.5 million each year to support people and communities on the front lines of climate change. Learn more at wawanesa.com.

We are currently seeking dedicated, driven, and enthusiastic individuals who thrive in a dynamic environment, embrace change, and are eager to gain diverse experience while advancing their careers as part of a growing team.

JOB OVERVIEW

The Compliance, Risk & Controls Advisor - Personal Lines is responsible for establishing, implementing and maintaining the Personal Lines risk, control and compliance framework. The role supports the continued maturation of the Personal Lines first-line Compliance, Risk & Controls function through the development of risk and control management capabilities that strengthen operational effectiveness and help ensure business practices align with regulatory requirements, internal policies and risk management frameworks.

Reporting to the Director, Compliance, Risk and Controls - Personal Lines, the role is accountable for leading the Risk and Control Self-Assessment (RCSA), maintaining the Personal Lines risk and controls framework, coordinating key compliance activities and supporting regulatory and audit readiness across Personal Lines operations.

Job responsibilities

• Supports the establishment and maturation of the Personal Lines Compliance, Risk & Controls function through the development of first-line risk, control and compliance capabilities.
• Leads the Personal Lines Risk and Control Self-Assessment (RCSA) program, including risk identification, assessment, documentation, reporting and ongoing maintenance.
• Establishes and maintains the Personal Lines risk inventory and controls inventory, ensuring risks are appropriately identified and controls remain fit for purpose.
• Establishes and maintains the Personal Lines risk and controls framework, including methodologies, standards, governance requirements and supporting documentation.
• Develops and oversees the control monitoring and testing program, including control testing methodologies, effectiveness assessments, reporting and remediation tracking.
• Leads Ethidex attestations, Business Continuity Plan activities and other assigned risk and compliance programs, ensuring appropriate controls, evidence and reporting are maintained.
• Leads proactive audit and regulatory readiness activities, identifies control improvement opportunities and works with business partners to strengthen governance and compliance outcomes.
• Monitors emerging regulatory requirements and industry developments, assesses potential impacts to Personal Lines operations and contributes to the evolution of Personal Lines policies, standards and governance practices.

QUALIFICATIONS

• Insurance experience of 7+ years, with a strong understanding of and experience in P&C Personal Lines operations.
• Experience in addressing regulatory, audit and compliance issues for Personal Lines.
• Experience working through complex and difficult issues, with excellent analytical skills in assessing risk issues and challenging the status quo.
• Excellent organizational skills and a demonstrated ability to deliver results in a fast-paced, dynamic environment and work autonomously.
• Strong business acumen with excellent analytical and problem-solving skills and the ability to recognize and identify critical issues.
• Excellent interpersonal, presentation and communication skills, with the ability to convey ideas effectively in a persuasive and clear manner.
• Completion of the CRM, CIP, or FCIP or a comparable designation would be considered an asset.
• Bilingualism in English and French is an asset.

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Diversity Equity, Inclusion & Belonging

At Wawanesa, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people – this is supported by having a representative workforce.

We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas.

We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process, please reach out in confidence to [e-mail].

All Wawanesa job applicants are subject to Wawanesa's Privacy Policy https://www.wawanesa.com/canada/pip/employee-privacy-policy.

Please note that the recruitment process for this position may involve the use of AI tools to screen, assess, or select applicants. All final decisions are taken or reviewed by human recruiters and human hiring leaders in compliance with all applicable legislation.