COMPLEMENTARY CARE ASSISTANT

City of Toronto; Ottawa; On-site; CAD 30,000 - 60,000; Part time

Job summary

A municipal government is seeking a Complementary Care Assistant to provide comfort and relaxation to residents in long-term care. The role involves administering complementary care techniques and working with a multidisciplinary team. Ideal candidates will possess certification as a Registered Aromatherapist or equivalent experience and must be able to work evenings and weekends. Competitive hourly rate offered in a supportive environment.

Qualifications

• Experience with geriatric populations in long-term care settings.
• Ability to assess resident needs and work within multidisciplinary teams.
• Must be able to work evenings and weekends.

Responsibilities

• Provides comfort and relaxation to residents.
• Administers complementary care techniques.
• Develops and implements individual care plans.

Skills

Aromatherapy

Light massage

Communication skills

Teamwork

Time management

Education

Approved certification as a Registered Aromatherapist

Community college diploma in Holistic Practice

Tools

Word

Excel

Job description

• Job Title: COMPLEMENTARY CARE ASSISTANT
• Job ID: 59884
• Job Category: Health Services
• Division & Section:Seniors Services & Long-Term Care, LTC Regional Services
• Work Location: True Davidson Acres, 200 Dawes Rd, Toronto, M4C 5M8
• Job Type & Duration: Part-time, Permanent Vacancy
• Hourly Rate and Wage Grade:$31.60 - $34.48, TF0150, Wage Grade 6
• Shift Information: 56 hours biweekly, Days, evenings & weekends
• Affiliation: L79 PT LTCH&S
• Number of Positions Open: 1
• Posting Period: 27-Nov-2025 to 11-Dec-2025

The City’s Seniors Services and Long-Term Care Division supports Toronto seniors and residents in long-term care homes to have the healthiest, most fulfilling lives possible through exceptional care and services. Vulnerable individuals who reside in the community are supported through adult day programs, supportive housing services, tenancy support and homemakers and nurses services. CareTO is our brand for the culture change we are investing in for the City’s 10 directly operated long-term care homes (https://www.toronto.ca/community-people/housing-shelter/rental-housing-tenant-information/finding-housing/long-term-care-homes/careto/). The division values Compassion, Accountability, Respect and Excellence which shape our organizational culture, our priorities, and the experiences of all those who live, work, volunteer, and visit.

Major Responsibilities

• Provides comfort, relaxation and a sense of well being to residents.
• Administers comfort care techniques including aromatherapy and light massage or other techniques.
• Assess resident needs.
• Collaborates with the unit team and makes recommendations regarding residents who will benefit from the service and resident requests for service.
• Develops individual and group comfort care plans.
• Implements individual and group interventions for residents.
• Monitors results of interventions.
• Reports responses and outcomes to the Head Nurse, RN or RPN.
• Documents the residents health care record.
• Ensures resident safety, privacy and confidentiality.

Key Qualifications

Your application must describe your qualifications as they relate to

• Approved certification/diploma from a community college as a Registered Aromatherapist & Reflexologist and/or Certified Holistic Practitioner or an equivalent combination of experience and education.
• Experience in carrying out complementary care techniques and interventions (e.g. aromatherapy, light massage, hands‑on treatment) with geriatric populations in long‑term, palliative care or other healthcare settings.
• Experience safely carrying out techniques that promote comfort, relaxation, and a sense of well‑being.

You must also have:

• Ability to assess resident needs and communicate findings to the multidisciplinary teams.
• Ability to work as a member of a multidisciplinary team.
• Excellent written and verbal communication skills.
• Ability to utilize computer software (e.g. Word and Excel) and good keyboarding skills.
• Ability to work with minimal supervision.
• Ability to manage time efficiently.
• Ability to travel to various work locations in a timely manner.
• Must be able to work evenings and weekends.

Please note

As a condition of employment with the Seniors Services & Long-Term Care Division, selected candidates will be required to provide a satisfactory Police Reference Check (PRC) with vulnerable sector screening, tuberculosis screening and proof of immunization in accordance with the Fixing Long-Term Care Act, 2021(O.Reg 246/22).

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.