Compassionate Pet Clinic Receptionist

The Ontario SPCA and Humane Society; Newmarket; On-site; CAD 40,000 - 55,000; Full time

Job summary

A charitable animal welfare organization in Ontario is seeking a dedicated Receptionist to join their team. This role involves providing exceptional administrative support, greeting clients, and ensuring a friendly atmosphere for both human and animal visitors. The ideal candidate will demonstrate strong communication skills and a passion for animal care. This position offers competitive compensation, benefits, and the opportunity to make a difference in the community.

Benefits

Competitive compensation package

Medical, dental and vision benefits

Paid sick time

3 weeks of vacation

Employee Family Assistance Program

Discount on pet supplies and toys

Qualifications

• Ability to lift 18 kg (40lbs) and control 45 kg (100lbs)
• Valid G driver's license with clear driver's abstract
• Previous clerical training is an asset
• Animal care experience preferred

Responsibilities

• Greeting clients and providing pre/post op care instructions
• Booking appointments
• Performing general administrative duties
• Assisting in the clinic as needed
• Maintaining the cleanliness of the clinic

Skills

Excellent communication skills

Team player

Customer service experience

Education

High School Diploma (or equivalent)

Job description

Who We Are

The Ontario SPCA and Humane Society is a registered charity and has been operating for over 150 years. The Society provides care, comfort and compassion to animals in need in communities across Ontario; we value all animals and advocate to treat them with respect and kindness. We strive to keep pets and families together and do so through a variety of community support services.

Our Values

Our core values include having compassion for the people and animals we serve. Being transparent with the individuals we interact with every day and the team members we work with. Each day striving for excellence in relation to animal welfare. Collaborating with one another to ensure a team spirit in caring for the animals. We take accountability for our actions and the impact we are making in pet-related care. All our values add up to ensure the upmost care, comfort and compassion and to treat the animals and the communities we serve with respect and kindness.

• Compassion
• Transparency
• Excellence
• Collaboration
• Accountability

Why You Should Join Our Team?

• Be part of an energetic team environment with others who share your passion for animal wellbeing!
• Competitive compensation package including medical, dental and vision benefits (For permanent full-time employees)
• Employee Family Assistance Program
• Paid sick time (For permanent full-time employees)
• 3 weeks of vacation
• Generous discount on virtual pet care services
• Discount on pet supplies and toys
• Discount on Ontario SPCA Paws & Give merchandise

Your Community Impact

By joining the Ontario SPCA, you will have a great impact on both the animals and communities we serve. As a Receptionistyou will be helping the team using your excellent administrative skills and love for animals and people alike. You can be assured you will leave your shift having a sense of fulfilment at the end of each day. Making a difference in the lives of so many people, you will provide them with care and comfort and compassion knowing you helped the team keep organized and ensuring the best possible care and compassion for furry friends and their families. By joining our team as a Receptionist, you are joining a team you can count on shares the same goals, passion, and love for animals that you do!

Opportunity

We are seeking an experiencedReceptionist for our fast-paced clinic. The ideal candidate is intrinsically motivated, knowing their important part in giving back to the communities that we serve. As the first point of contact for our clients, both human and furry, customer service and superior administrative skills are the foundation for this role.

A Typical Day

• Greeting clients and providing pre/post op care instructions
• Booking appointments
• Performing general administrative duties
• Assisting in the clinic as needed
• Providing basic animal care duties
• Maintaining the cleanliness of the clinic

Set Up for Success!

• Excellent communication skills
• Team player
• Ability to lift 18 kg (40lbs) and control 45 kg (100lbs)
• Valid G drivers’ licence with the ability to provide a clear driver’s abstract
• Open daytime availability including weekdays and weekends
• High School Diploma (or equivalent) required
• Previous clerical training and an asset
• Customer service experience an asset
• Animal care experience preferred

We Can’t Wait to Meet You!

• Click Apply Now and upload your resume and cover letter.

We wish to thank all applicants for their interest in the Ontario SPCA and Humane Society, however; only those selected for an interview will be contacted.

The Ontario SPCA and Humane Society embodies a culture that embraces diversity, equity, inclusion, and belonging (“DEIB”) and welcomes applications from individuals of diverse backgrounds. Our DEIB practices foster a fair and consistent environment, enabling everyone to feel welcomed, supported and valued in the workplace.

The Ontario SPCA and Humane Society provides accommodation during all stages of the recruitment process. Should you require any accommodation, please advise us if you are contacted for an interview and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us at 888-668-7722.