Compassionate Funeral Services Coordinator

Service Corporation International; Toronto; On-site; CAD 35,000 - 50,000; Full time

Job summary

A funeral service company in Toronto seeks an associate to provide compassionate customer service to bereaved families. Responsibilities include assisting with funeral ceremonies, aftercare services, and ensuring smooth logistics during memorial services. Ideal candidates will have a high school diploma, be enrolled in a mortuary science program, and possess customer service experience. Applicants should demonstrate compassion, communication skills, and the ability to handle physical demands. This role requires professional dress and may involve local travel.

Qualifications

• Enrolled in a mortuary program is required.
• Customer service experience of at least 6 months is needed.
• Ability to lift and manage physical demands effectively.

Responsibilities

• Conduct funeral and memorial ceremonies professionally.
• Assist with logistical aspects of funeral services.
• Provide documentation and aftercare to families.

Skills

Good driving record and valid driver’s license

Above average communication skills

High level of compassion and integrity

Problem solving skills

Detail oriented

Professional and team player

Education

High School diploma or general equivalency degree

Enrolled in an accredited mortuary college or technical school

Job description

A funeral service company in Toronto seeks an associate to provide compassionate customer service to bereaved families. Responsibilities include assisting with funeral ceremonies, aftercare services, and ensuring smooth logistics during memorial services. Ideal candidates will have a high school diploma, be enrolled in a mortuary science program, and possess customer service experience. Applicants should demonstrate compassion, communication skills, and the ability to handle physical demands. This role requires professional dress and may involve local travel.