Community Support Leader- (FT) - Collingwood, ON

Focus Community Development Corporation; Collingwood; On-site; CAD 30,000 - 60,000; Full time

Job summary

A community support organization is seeking a Community Support Leader in Collingwood, Canada. This role involves providing leadership in the delivery of services to individuals with disabilities, managing schedules, and training staff. Applicants should possess strong leadership skills and a background in community support. The position offers a starting salary of $28.18 per hour and requires 40 hours of work per week.

Responsibilities

• Provide leadership in the delivery of services to consumers with disabilities.
• Lead assistants in providing non-medical daily living activities.
• Assist in developing master schedules according to service plans.
• Develop and revise ongoing master schedules using Quatro Scheduling.
• Manage consumer service agreements.
• Provide training to newly hired attendants and ongoing leadership.
• Participate in quality improvement activities.
• Handle conflict resolution with a diplomatic approach.

Job description

We are currently looking to fill a Community Support Leader role in our Collingwood region – North Simcoe Muskoka/Central.

Starting Salary: $28.18 per hour. This compensation is inclusive of a $3.00 per hour wage enhancement from the Ontario government for hours spent directly supporting clients. The wage enhancement does not apply to training and paid leave.

Hours: 40 hours per week

Responsibilities

• Provide leadership in the efficient and safe delivery of IL services to consumers to consumers with disabilities
• Lead a group of attendants in providing assistance to consumers with the non-medical activities of daily living.
• Assist the Community Support Supervisor in ensuring that master schedules are developed according to the consumer’s plan of service and budgeted hours.
• Using the electronic Quatro Scheduling system, develop and revise ongoing master schedules for both consumer and staff.
• Assist in the renewal and management of consumer service agreements.
• Ensure the orientation, continuous goal setting, problem solving and service planning with consumers.
• Provide orientation and on the job training to all newly hired attendants and provide ongoing leadership and coaching to all attendants.
• Participate in quality improvement activities.
• Display diplomacy with consumers, attendants, other service centers and agencies
• Manage change in a constructive and positive fashion
• Service delivery resolution and handle conflict resolution