Community Support Counsellor - Ham ACTT 1

St. Joseph's Healthcare Hamilton; Hamilton; On-site; CAD 50,000 - 57,000; Full time

Job summary

St. Joseph’s Health System (SJHS) is seeking a Community Support Counsellor to join the Hamilton ACTT1 team. Reporting to the Manager, you will provide crisis intervention, rehabilitation and support to people with severe mental illness, enabling community living through psychosocial care.

You will perform assessments, interventions and produce recommendations, acting as a resource to the team on plans and programs while upholding recovery-oriented, client-centered practices.

Qualifications

• Completion of a university degree in a social sciences related field or a minimum of a two year community college diploma in a human services related discipline.
• Experience with individuals with serious and persistent mental illness; inpatient and/or outpatient.
• Two years of case management experience in a community setting.

Responsibilities

• Participate as a member of a multi-disciplinary team to provide crisis intervention, treatment, rehabilitation and support.
• Carry out assessments and interventions and make recommendations for individual clients.
• Act as a resource to the team regarding assessments, interventions and programs.

Skills

Crisis intervention

Case management

Assessment & documentation

Interpersonal skills

Written communication

Team collaboration

Independent judgment

Problem solving

Motivational interviewing

Harm reduction

Psychosocial rehabilitation

Knowledge of mental health law

Driver's license

Education

University degree in social sciences

Two-year community college diploma in human services

Job description

Position Details

Job Number:

JR02566

Department:

Hamilton Assertive Community Treatment Team ACTT 1

Job Type:

Temporary (Fixed Term), Full time

Contract Duration: (If applicable)

3 months

Number of Positions:

1

Hourly Rate (Min / Max):

$36.57 - $41.61

Schedule

Work Days:

Holidays, Monday to Friday, Weekends

Time of Day:

Days, Evenings

Shift:

Hours - 7.5

Reason for Posting:

Posting is for a role with an existing vacancy

Application Dates

Opening Date:

2026-10-27

Closing Date:

2026-11-03

Job Description

Position Summary

Reporting to the Manager the Community Support Counsellor participates as a member of a multi-disciplinary team to provide crisis intervention treatment rehabilitation and support services to persons with severe and persistent mental illnesses allowing them to live successfully in the community by demonstrating best practice competencies in psychosocial rehabilitation.

The Community Support Counsellor is responsible for carrying out assessments and interventions and for making the appropriate recommendations for individual clients and acts as a resource to the team regarding assessments interventions and programs.

Qualifications

• Completion of a university degree in a social sciences related field or a minimum of a two year community college diploma in a human services related discipline
• Experience with individuals with serious and persistent mental illness inpatient and/or outpatient (3 – 5 years)
• Two (2) years case management experience in a community based setting
• Experience working with individuals with concurrent disorder/dual diagnosed/developmental delay
• Excellent case management skills and the ability to conduct and complete the required documentation and assessments in a timely manner
• Clear understanding of recovery and client-centred approach when working with individuals with mental health/addictions
• Ability to develop concrete treatment plans that are individualized to clients’ needs
• Effective interpersonal skills and excellent oral and written communication skills
• Ability to exercise independent judgment and responsibility and to work under minimal supervision
• Excellent assessment crisis intervention problem solving and organizational skills
• Good family counseling skills and experience with dysfunctional family systems
• Excellent observation interviewing and evaluative skills
• Sound knowledge of motivational counseling harm reduction and stages of change
• Sound knowledge of the principles of Psychosocial Rehabilitation
• Knowledge of current health care and mental health legislation (Health Care Consent Act Substitute Decisions Act Mental Health Act etc.) as well as knowledge of relevant community resources at the federal provincial and local levels
• Knowledge of housing social financial vocational and other community resources
• Sound knowledge and understanding of systems issues Mental Health Reform and patient entitlements for person with mental health issues
• Good working knowledge of the ACT Model
• Clear understanding of Mental Status Exam
• Familiarity with psychotropic medications with knowledge of relevant side effects
• Demonstrated ability to be flexible in work assignments
• Demonstrated commitment to personal professional development
• Demonstrated capacity to work effectively in a team setting
• Ability to work effectively under pressure
• Demonstrated computer skills
• Good attendance and work record are essential
• Valid driver’s licence adequate insurance and use of a vehicle

St. Joseph’s Health System (SJHS) and its member organizations are equal opportunity employers and strives for equity, inclusiveness, and diversity in all programs, practices, facilities, and people.We foster a culture of patient and staff safety where all positions comply and work in conjunction with theMission, Vision, and Core Values.

We thank all applicants for their interest, however, only those selected for an interview will be contacted. SJHS and its member organizations are committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process ([e-mail]).