Community Resource Coordinator

The Salvation Army; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A well-known charitable organization is seeking a Community Resource Coordinator in Toronto, Ontario. The role involves assisting residents with reintegration into the community, connecting them with resources, and conducting group sessions on employability. Candidates should possess a degree in Social Sciences and have relevant experience in social services. Strong interpersonal skills and compassion for diverse backgrounds are vital. Competitive hourly rate of $28.04 offered with potential for wage increments based on collective agreements.

Benefits

Wage increments based on collective agreements

Reasonable accommodations upon request

Qualifications

• At least two years’ experience in the Social Services field.
• General knowledge of the Canadian Justice System, and legislation relevant to Corrections and Conditional Release.
• Experience working in the Social Services field.

Responsibilities

• Assist residents with their re‑integration into the community.
• Connect with community-based agencies to expand the resource network.
• Facilitate bi‑weekly or monthly job search group programs as needed.

Skills

Tolerance and compassion for individuals of diverse social and cultural backgrounds

Ability to understand the dynamics of residents’ behaviour and assess their needs and risks

Computer skills, including Microsoft Word, Excel, Email and Internet

Education

Recognized University degree or Community College diploma in the Social Sciences

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life – there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Bunton Lodge/W. P. Archibald Centre/WPA Harbour Light Community Residential Facility

• Job Title: Community Resource Coordinator
• Supervision: Director, Bunton Lodge/ W.P. Archibald Centre/WPA Harbour Light
• Objective: To assist residents with their re‑integration into the community, by providing them access to various resources in the GTA as well as one‑on‑one and group sessions to address the following needs: employability, education, and vocational training.
• Connect with other community-based agencies with the intention of expanding our resource network. To provide in‑house training to residents and staff.

Essential Skills and Qualifications

• Recognized University degree or Community College diploma in the Social Sciences and at least two years’ experience in the Social Services field.
• Acceptance of the Salvation Army Mission Statement.
• Tolerance and compassion for individuals of diverse social and cultural backgrounds.
• Ability to understand the dynamics of residents’ behaviour and assess their needs and risks.
• General knowledge of the Canadian Justice System, and legislation relevant to Corrections and Conditional Release.
• Experience working in the Social Services field.
• Familiarity with policies and programs of Correctional Services of Canada.
• Knowledge of community resources.
• Computer skills, including Microsoft Word, Excel, Email and Internet.

Administrative Responsibilities

• Develop and maintain a list of relevant community resources for residents and staff.

Community Responsibilities

• Liaise with community contacts to facilitate employment opportunities for residents.
• Liaise with community contacts to facilitate program placements for residents.
• Liaise with community contacts to facilitate educational placements for residents.
• Participate in and/or attend community forums/functions related to community reintegration.

Service Responsibilities

• Complete the initial intake on new residents.
• Co‑jointly develop and monitor the Road to Self‑Improvement (RSI) in consultation with counselling staff for each resident within four weeks of resident arrival.
• Facilitate bi‑weekly or monthly job search group programs as needed.
• Work one‑to‑one with residents on their employment search.
• Monitor residents on job search for progress daily.
• Work with residents to improve their level of education/skills through community programs.
• Arrange for residents to attend non‑CSC programs necessary to meet their needs (e.g., gambling, substance abuse).
• Encourage an atmosphere of trust and respect with residents.
• Report infractions of the law, parole conditions and house rules to the Director.
• Participate in the orientation process with new staff.
• Supervise students as required.
• Assist residents with practical preparations for release such as seeking accommodation, obtaining ID, opening bank accounts and locating charities that provide support items.
• Provide orientation training to all new staff.
• Assist reception staff as necessary.
• Participate in the rotational on‑call system for the CRF, acting as Director’s Designate in response to emergency situations/parole violations.
• Facilitate crisis intervention training for staff.
• Provide and facilitate new training initiatives for staff as required.
• Facilitate an aftercare program.
• Perform any other duties deemed necessary by the Director or Designate to fulfill contractual obligations to Correctional Services Canada.

Organizational Responsibilities

• Attend and participate fully in all staff meetings, shift changes, case conferences and in‑service training when made available.
• Protect the confidentiality of all residents and staff.
• Attend and participate in all case conferences.
• Adhere to standards consistent with the values and philosophy of the Salvation Army and Correctional Services of Canada.
• Attend workshops and conferences when available at the request of supervisor.
• Read and follow the Policy and Procedures Manual, the Employee Handbook and all changes.
• Engage in formal evaluation sessions with your immediate supervisor.
• Function as a supportive team member.
• Make suggestions that improve efficiency or procedures to the Management Team where applicable.

Days/Hours of Work

• Monday to Friday, with flexible 8‑hour shifts between 07:00 and 17:00, including one evening per week.
• May be required to work up to two weekends per year to attend or facilitate staff training.

Vulnerable Sector Check

An original copy of a current Vulnerable Sector Check (VSC) that is less than six (6) months old is required by your start date, and the results of the check must be acceptable to The Salvation Army in its sole discretion. The cost of the VSC is borne by the employee.

Compensation

The hourly rate for the Community Resource Coordinator position is $28.04, set under a collective agreement. Wage increments are provided based on collective agreement language.

Target hiring range: $28.04 to $28.04.

Accommodation

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.