Community Programs Lead – Ongoing Recruitment (External)

West Neighbourhood House; Toronto; Presencial; CAD 32.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

4 weeks vacation or equivalent

Paid sick days

3 floaters

Benefits after 3 months

Multi-Sector Pension Plan after 6

Descripción de la vacante

West Neighbourhood House in Toronto is seeking a permanent full-time contributor to the Adult Community Programs team. The role supports drop-in programming, coordinates inclusive activities, and engages with members facing homelessness with trauma-informed approaches.

You will conduct outreach, document and manage data, and collaborate with community networks to plan advocacy. The position requires weekend availability and the physical capacity to handle deliveries and movement.

Formación

• BSW or equivalent education and training related to social services and community development.
• Knowledge of Indigenous peoples' history, strengths, and challenges.
• Knowledge of anti-oppression principles.
• Minimum 1 year experience in front-line community work.
• Strong communication, interpersonal, organizational and teamwork skills.
• Computer literacy and ability to be trained in data collection software.
• Ability to work Saturdays and some evenings; able to meet physical demands.

Responsabilidades

• Provide leadership and support for all programming, services and social events in the drop-in.
• Provide a safe and welcoming, low-barrier space with inclusive and interactive activities.
• Positive engagement with members experiencing or at risk of homelessness.
• Provide information, access to community resources and referrals to support goals.
• Participate in community-based networks to plan joint programming and advocacy related to the issues faced by low-income and homeless adults.
• Conduct community outreach to engage diverse people experiencing poverty and social isolation.
• Responsible for data collection and management.
• Responsible for documentation as required.
• Receive food deliveries of up to 20 kg, climbing stairs, lifting boxes, moving bins, and frequent walk-arounds.
• Facilitate groups.
• Must provide services from an anti-oppressive and trauma informed lens.
• Provide individual and systemic advocacy.

Conocimientos

Communication

Interpersonal skills

Organizational skills

Teamwork

Data entry / data collection software

Educación

BSW or equivalent education

Herramientas

Data collection software

Descripción del empleo

(The Meeting Place Drop In)

West Neighbourhood Houseis a multi-service, neighbourhood-based agency that has served the diverse
communities of downtown west Toronto since 1912. The central purpose of West Neighbourhood House is
to enable less-advantaged individuals, families, and groups in the community to gain greater control over
their lives and community.
The Meeting Place Drop-in is a program of West Neighbourhood House, which offers a welcoming, and
accessible community space to street involved and precariously housed adults, many of whom are living
with mental health and/or substance use issues.

West Neighbourhood House is actively seeking qualified applications from Indigenous, Black

and People of Colour, people with disabilities, women and people of all sexual orientations
and gender identities/expressions. Applicants with lived experience as a participant of West

Neighbourhood House programs, or related programming from similar organizations, are

also strongly encouraged to apply.

West Neighbourhood House will provide accommodation throughout the recruitment &

selection process to applicants with disabilities. During any stage of the recruitment

process, please indicate the nature of any accommodation(s) you may require. Any

information received relating to accommodation measures will be addressed confidentially.

RESPONSIBILITIES

• Provide leadership and support for all programming, services and social events in the drop-in.
• Provide a safe and welcoming, low-barrier space with inclusive and interactive activities that

promote social cohesion and togetherness.

• Positive engagement with members experiencing or at risk of homelessness.
• Provide information, access to community resources and referrals to support their goals.
• Participate in community-based networks to plan joint programming and advocacy related to the

issues faced by low-income and homeless adults and of urban Indigenous people using the Meeting

Place.

• Conduct community outreach to identify and engage diverse people experiencing deep poverty and

social isolation.

• Responsible for data collection and management.
• Responsible for documentation as required.
• Receive food deliveries of up to 20 kg, climbing stairs, lifting boxes, moving bins, and frequent walk-

arounds.

• Facilitate groups.
• Must provide services from an anti-oppressive and trauma informed lens.
• Provide individual and systemic advocacy.

QUALIFICATIONS

• B.S.W. or equivalent education and training related to social services and community development.
• Demonstrated knowledge, understanding and analysis of the history, cultural strengths, and

challenges of Indigenous peoples.

• Demonstrated knowledge of anti-oppression principles.
• Minimum 1 year experience in front-line community work.
• Strong communication, interpersonal, organizational and teamwork skills.
• Computer literacy skills and ability to be trained in and regularly utilize data collection software.
• Must have a highly developed comfort working with individuals who may have significant mental

health and substance use challenges.

• Must have a good level of conflict resolution skills.
• The ability to handle a fast paced and unpredictable environment.Must be comfortable handling aggression.
• Ability to work Saturdays as well as some evenings as needed.
• Must be able to meet the physical demands of the job (including receiving food deliveries of up to

20kg, climbing stairs, lifting boxes, moving bins, and frequent walk-arounds).

Status: Permanent Full-time (CUPE Local 3393 Bargaining Unit Position)
Existing Vacancy: Yes
Start Date: ASAP
Hours: 35 hours per week (Tuesdays - Saturdays)
Rate: $28.59 per hour (4 weeks’ vacation, paid sick days, 3 floater days, full
benefits package after 3 months, Multi-Sector Pension Plan after 6
months)
Unit: Adult Community Programs
Immediate Supervisor: Community Programs Manager
Posting Date: August 6, 2026
Closing Date: Ongoing recruitment. Resumes will be considered as they arrive.