Community Operations Coordinator

Ellison Institute of Technology; Town of Oxford; On-site; CAD 41,000 - 53,000; Full time

Benefits offered by this job

Competitive salary

Travel allowance

Bonus

Pension 7.5%

Life Assurance

Private Medical Insurance

Job summary

Ellison Institute of Technology in Oxford is seeking a proactive Community Operations Coordinator to support the Community Engagement Manager. You will help deliver STEM outreach, school partnerships, volunteering, and residents’ liaison, coordinating across projects, timelines, and tasks to keep the Community team running smoothly.

You will help create a place-based approach to engagement, develop local talent for STEM careers, and contribute to sustainable impact with communities around us.

Qualifications

• Ability to prioritise effectively and adapt when plans change.
• Confident written and in-person communication with a wide range of people.
• Comfortable using everyday digital tools such as Outlook and PowerPoint to manage emails, schedules and presentations.
• Experience helping to organise or support events or activities (work, school, volunteering).
• Strong enthusiasm for community engagement or volunteering.
• Knowledge of Oxford and local communities around EIT development.

Responsibilities

• Support day-to-day operations of a growing STEM Ambassador programme and coordinate volunteers.
• Keep the STEM Ambassador intranet page interactive and up-to-date with opportunities, times and descriptions.
• Coordinate with external partners on briefings and prep volunteers for activities.
• Manage logistics of travel to outreach opportunities.
• Maintain links with the wider STEM ecosystem and identify ideas to enhance the program.
• Support partnerships around STEM facilitation, workshops and training.
• Produce a clear schedule of opportunities mapped across the year.
• Support campaigns aligned with community themes (e.g., Get Online Week, British Science Week).
• Coordinate local volunteering opportunities and related logistics.

Skills

Prioritisation

Written & verbal communication

Microsoft Outlook/PowerPoint

Event organisation

Community engagement

Local Oxford knowledge

Job description

Join us at EIT:

At the Ellison Institute of Technology (EIT), we’re on a mission to translate scientific discovery into real world impact. We bring together visionaryscientists, technologists, engineers, researchers, educators and innovatorsto tackle humanity’s greatest challenges in four transformative areas:

• Health, Medical Science & Generative Biology
• Food Security & Sustainable Agriculture
• Climate Change & Managing CO₂
• Artificial Intelligence & Robotics

This is ambitious work - work that demands curiosity, courage, and a relentless drive to make a difference. At EIT, you’ll join a community built on excellence, innovation, tenacity, trust, and collaboration, where bold ideas become real-world breakthroughs. Together, we push boundaries, embrace complexity, and create solutions to scale ideas from lab to society. Explore more at www.eit.org.

Your Role:

At EIT we are seeking a proactive and organised Community Operations Coordinator to support the Community Engagement Manager in delivering EIT’s community programmes, including STEM outreach, school partnerships, volunteering, residents’ liaison and wider community projects. The role will involve frequent interaction with EIT colleagues and representation within local communities, while juggling projects, key timelines and tasks to manage the operations and co-ordination of the Community team.

The Community Operations Coordinator will play a key part in EIT’s growing Community team. You will help deliver a joined-up, place-based approach to community engagement, and help to turn ideas into action. We are committed to developing local talent, inspiring the next generation into STEM careers, and creating sustainable impact in partnership with the communities around us. We are also building EIT’s capacity to engage with local communities and embed community engagement into everything we do as we grow as a STEM institution. We are looking for someone who is passionate about delivery, and a proactive, organised “go-getter” who can help turn ideas into reality - and who cares about making a positive difference in the local area.

Your Responsibilities:

EIT STEM Ambassador operations

• Supporting the day-to-day operations of a growing STEM Ambassador programme at EIT to share opportunities, and coordinate willing volunteers.
• Keeping the STEM Ambassador intranet page interactive, adding new opportunities and making sure times, dates, descriptions are up to date.
• Coordinate with external partners on briefings, and sharing and preparing EIT volunteers for their activity or designated role in the community.
• Managing the logistics of getting to and from outreach opportunities.
• Maintaining links with the wider STEM ecosystem in Oxfordshire, and identifying ideas, shared learnings and knowledge to enhance the STEM Ambassador program.
• Supporting the set-up of partnerships around STEM facilitation, design-thinking workshops and training.
• Producing a clear schedule of STEM Ambassador opportunities mapped across the year.
• Supporting campaigns that align with community themes, e.g. Get Online Week (October 2026) and British Science Week (March 2027).

Volunteering

• Helping to coordinate local volunteering opportunities.
• Supporting logistics, including timings, dates and travel for EIT volunteers.
• Helping to identify and co-ordinate volunteering partnerships and requests.
• Supporting logistics, including timings, dates and travel for volunteers.
• Helping to coordinate local volunteering opportunities that involve EIT’s contractors.

Estates and residents’ coordination

• Maintaining mapped timelines and visibility of residents’ meetings across each of EIT’s developments.
• Helping to maintain resident-facing websites of EIT developments.
• Helping to coordinate meetings that join the Estates and Community teams, including supporting slide development and logistics.
• Keeping abreast of databases that identify local opportunity for support, and devising prioritisation matrices.
• Working to identify and coordinate opportunities for EIT and contractors to work together.

Project management

• Supporting with the set-up of a Customer Relation Management (CRM) and relationship management database for the Community team.
• Setting up suitable SharePoint folder structures for the Community Team to work effectively.
• Identifying key actions form working group meeting notes and ongoing reports and knowledge exchange to strengthen Community Team activities.
• Building out a project management schedule of meetings and events across the Community team, and clear visibility of plans for 2027.
• Good time management and organisations skills, and able to work back from timings of events to prepare EIT colleagues and logistics.
• Supporting internal community campaigns that align with community themes, such as Get Online Week and British Science Week, whilst identifying and planning for others.

Desirable Skills, Qualifications & Experience:

• Able to prioritise effectively and adapt when plans change
• Confident communicating in writing and in person with a wide range of people, from local residents and schoolteachers to colleagues and external partners
• Comfortable using everyday digital tools such as Microsoft Outlook, particularly Outlook and PowerPoint, to manage emails, schedules, and prepare presentations.
• Experience of helping to organise or support events or activities, whether through work, school, college, volunteering or community groups
• A strong enthusiasm for, and interest in, community engagement or volunteering
• Knowledge of Oxford and the communities local to EITs development.

No prior community engagement experience is required; however we're looking for someone who is organised, enthusiastic and eager to learn while making a positive impact in local communities.

We offer the following benefits:

• Competitive salary + travel allowance + bonus
• Enhanced holiday. Our annual leave allowance is 25 days plus 8 bank holidays and an additional 3 days between Christmas and New Year. You will also have the opportunity to purchase an additional 5 days annual leave in January and July.
• Pension - Employer contribution 7.5%, minimum employee contribution 5%
• Life Assurance.
• Income Protection
• Private Medical Insurance as standard for you, your partner and any dependents. Including hospital Cash Plan
• Employee discounts
• Electric car scheme
• Nursery Salary Sacrifice scheme
• Cycle to Work Scheme
• Family Planning
• Neurodiversity support including advise and assessments
• Coaching & Therapy services

Working Together – What It Involves:

• You must be eligible to work in the UK with a willingness to travel as necessary
• You must be based in, or within easy commuting distance of, Oxford
• Due to the nature of community work, some out-of-hours working may be required, such as evening or weekend events
• We encourage applications from people living locally to EIT developments, given there will be lots of work with local communities
• This role is office-based in Oxford, and we hope that the appointed postholder can be on site most days
• This is an entry-level position, and we encourage people at the start of their career to apply