Communications Technician

Ontario Nature; Toronto; Hybrid; CAD 49,000 - 60,000; Full time

Benefits offered by this job

Flexible hours

Remote work policy

RRSP matching

Vacation leave 15 days

Job summary

Ontario Nature is seeking a Communications Technician to support public relations, fundraising and engagement across Ontario. The role combines website maintenance, digital content production and systems support to help our stories reach communities province-wide.

You will work with a collaborative team and report to the Communications and Engagement Director, helping with campaigns, events and online engagement while ensuring accessibility and data security.

Qualifications

• Post-secondary education in communications, marketing, digital media, information technology or a related field.
• Experience maintaining websites and applying website design and coding skills.
• Experience supporting communications, digital engagement and related activities.
• Strong written and verbal communication skills.
• Comfort working with customer relations management systems (such as Blackbaud or similar technologies).
• Ability to quickly learn new software and systems.
• Strong organizational skills and attention to detail.
• Ability to work independently while contributing effectively as part of a team.
• Interest in environmental issues and conservation.

Responsibilities

• Maintain and update Ontario Nature’s websites and digital content to support communications, fundraising and engagement objectives.
• Support website design, coding, maintenance and continuous improvement to enhance usability, accessibility and user experience.
• Administer online software and engagement platforms to support engagement initiatives.
• Support the production and distribution of email communications and digital outreach materials.
• Support the production and promotion of ON Nature magazine and other publications through photo research, proofreading, factchecking and content preparation.
• Provide communications and production support for campaigns, events, fundraising and engagement activities.
• Monitor communications and engagement metrics and support reporting on performance and trends.
• Support multimedia content creation for events, campaigns and projects, including photo and video editing.
• Support the reliable operation of communications and engagement technology platforms and systems through maintenance, troubleshooting and coordination with staff and service providers.
• Assist with data management, system backups and implementation of cybersecurity practices.

Skills

Website maintenance

Digital content creation

Communications

Public relations

CMS management

Content editing

Video editing

Education

Post-secondary education in communications or IT

Tools

WordPress

Google Analytics

Adobe Creative Suite

Blackbaud

Job description

Position Overview

The Communications Technician plays an important role in supporting Ontario Nature’s public relations, fundraising and engagement efforts. From maintaining our websites and digital software to producing and distributing content, the role helps ensure that our stories, campaigns and opportunities reach and engage people across the province.

The position is perfect for someone who enjoys both communications and technology, and is looking for a varied, hands-on role that combines digital outreach, content creation and systems support. We are seeking an adaptable and highly organized person, with strong communication skills and an interest in using digital tools to support the protection of wild species and wild spaces.

The successful candidate will join a team that values collaboration and continuous improvement. Reporting to the Communications and Engagement Director, the technician will work with staff across the organization to support impactful communications, engagement and fundraising.

About Ontario Nature

Ontario Nature is a charitable conservation organization that protects wild species and wild spaces across Ontario through conservation, education and public engagement. We represent 9,500 members, 130,000 supporters and 159 member groups throughout the province. We are there wherever and whenever nature needs us most. To learn more, visit: ontarionature.org.

Why Work with Ontario Nature

• Flexible work hours and location, in accordance with our Remote Work Policy
• Strong organizational values with commitment to upholding them at all levels of the organization
• Progressive workspace and membership perks at the Centre for Social Innovation in Toronto
• Vacation leave starting at 15 days, plus 4 paid days off that are coupled with statutory holidays during our office closure in late December
• 3 paid personal leave days, 12 paid sick days per year and a comprehensive benefits package that includes health, dental and a matching RRSP program
• Fulfilling, purpose-driven work, alongside 35 passionate and committed colleagues
• An ongoing commitment to create an inclusive and equitable environment for employees, volunteers, members and supporters
• Opportunities for advancement, skill development and cross-sectoral collaboration
• Support for taking initiative and pursuing aligned personal interest projects
• Team building and social opportunities

Principal Responsibilities

Website and Digital Communications Support

• Maintain and update Ontario Nature’s websites and digital content to support communications, fundraising and engagement objectives.
• Support website design, coding, maintenance and continuous improvement to enhance usability, accessibility and user experience.
• Administer online software (e.g., petition, webinars, donation, digital publication reader) and engagement platforms to support engagement initiatives.
• Support the production and distribution of email communications and digital outreach materials.

Publications Support

• Support the production and promotion of ON Nature magazine and other publications through photo research, proofreading, factchecking and content preparation.

Promotion and Engagement Support

• Provide communications and production support for campaigns, events, fundraising and engagement activities.
• Monitor communications and engagement metrics and support reporting on performance and trends.
• Support media monitoring and outreach activities that promote awareness of Ontario Nature’s work.
• Support multimedia content creation for events, campaigns and projects, including photo and video editing.

Technology Support

• Support the reliable operation of communications and engagement technology platforms and systems through maintenance, troubleshooting and coordination with staff and service providers.
• Assist with data management, system backups and implementation of cybersecurity practices.

Qualifications

• Post-secondary education in communications, marketing, digital media, information technology or a related field.
• Experience maintaining websites and applying website design and coding skills.
• Experience supporting communications, digital engagement and related activities.
• Strong written and verbal communication skills.
• Comfort working with customer relations management systems (such as Blackbaud or similar technologies).
• Ability to quickly learn new software and systems.
• Strong organizational skills and attention to detail.
• Ability to work independently while contributing effectively as part of a team.
• Interest in environmental issues and conservation.

Desirable Assets

• Experience with WordPress, Blackbaud products or similar systems.
• Experience with graphic design (e.g., Adobe Creative Suite) and video editing.
• Familiarity with website accessibility standards and analytics tools such as Google Analytics.
• Knowledge of wild species and wild spaces in Ontario.

Anticipated Start Date: September 2026

Type of Position: Full-time, permanent

Compensation: $49,000 - $60,000 per year

Existing Vacancy: Yes

Location: This position is based at Ontario Nature's Head Office - 192 Spadina Ave, Suite 110, Toronto, ON. This position can work remotely within Ontario in accordance with our Remote Work Policy. The selected candidate must be willing to work from the head office occasionally for team meetings and as requested.

Working Conditions: This position requires flexibility to accommodate occasional work outside standard working hours. The position requires extensive sitting, typing and time spent viewing computer screens.

Ontario Nature is committed to workplace equity and welcomes applications from individuals who reflect the diversity of communities we serve. We encourage applications from people who are Indigenous, racialized, 2SLGBTQIA+, women, persons with disabilities and others with the skills and knowledge to productively engage with diverse communities.

We are committed to inclusive, barrier-free recruitment, selection processes and work environments in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Requests for disability-related accommodation can be made at any stage of the recruitment process.