Communications Specialist II

University of Waterloo; Southwestern Ontario; On-site; CAD 74,000 - 92,000; Full time

Job summary

University of Waterloo is seeking a Communications Specialist, Faculty to plan, deliver and evaluate communications that support faculty programs, research, student experiences and engagement. You will develop audience-focused content across web, social media, email, publications and events, partnering with faculty leaders and researchers to strengthen reputation and impact.

The role emphasizes alumni engagement and advancement communications, with collaboration across the Marketing and

Qualifications

• Experience delivering communications initiatives across multiple channels and formats.
• Experience in higher education, the public sector or another complex multi-stakeholder environment is an asset.
• Ability to independently manage assigned communications activities and apply professional judgment within defined scope.
• Strong editing and writing skills and ability to tailor messages for diverse audiences.

Responsibilities

• Plan, deliver and evaluate communications initiatives that support institutional priorities.
• Develop audience-focused content across web, social media, newsletters, email and publications.
• Coordinate faculty communications across channels with stakeholders to ensure accuracy and timeliness.
• Collaborate with faculty leaders, departments and campus partners to align messaging with university priorities.
• Evaluate audience engagement and performance to inform future communications enhancements.
• Contribute to continuous improvement of communications processes, tools and practices.

Skills

Communication planning

Editing

Content creation

Stakeholder engagement

Project coordination

Analytical skills

Multichannel communications

Education

Undergraduate degree in communications

Tools

MS Office

Content management

Job description

At the University of Waterloo, we create and promote a culture where everyone can reach their full potential. As an employee, you get support & opportunities that empower you to advance your career. Explore how we can bring big ideas to life, together. The University is a welcoming workplace for those of all abilities, interests, and expertise. As part of our workforce, you can do what you do best, every day. Learn more about our recruitment process.

Job Requisition ID: 2026-02803 Time Type: Full time Employee Group: Staff Job Category: Communications Employment Type: Temporary Department: Advancement and External Relations - Science Communications Hiring Range: $73,695.42 - $92,119.28 Posting Information: This posting is for an existing vacancy. Term: 14 months This position is being offered as a Secondment or contract opportunity. The internal posting deadline for this position is Thursday, September 24, 2026 at 11:59PM.

University of Waterloo is a leading global innovation hub that drives economic and social prosperity for Canada and the world. With more than 41,000 students, we are home to the world's largest co-op education talent pipeline, to game-changing research and technology, and to an unmatched entrepreneurial culture. Together, these create partnerships and solutions to tackle today’s and tomorrow’s challenges. At the university, the Marketing and Communications function is responsible for enhancing and protecting the university’s reputation. The communications function specifically leads by helping the university communicate with clarity, credibility and purpose, while developing governance, standards and protocols to uphold consistent, coordinated and effective communications across campus. The Communications Specialist, Faculty is responsible for planning, delivering and evaluating communications initiatives that support institutional priorities. The role applies communications knowledge and professional judgment to develop, implement and refine communications activities across content, channels, campaigns, projects and stakeholder engagement initiatives. Working within established communications strategy, governance and standards, the role ensures communications activities are coordinated, audience-focused and aligned with institutional priorities, messaging frameworks and business objectives. Within Faculty, the role supports communications that build awareness, engagement and visibility for faculty programs, academic initiatives, research, teaching excellence, student experiences, events and community impact. The role develops audience-focused content and coordinated communications that showcase faculty achievements, expertise and priorities while supporting recruitment, engagement and reputation goals. The role works closely with faculty leaders, academic departments, schools, centres, researchers and campus partners to deliver communications across web, social media, email, publications and other channels. The Faculty of Science communications team brings Waterloo's scientific discovery, education and impact to audiences within and beyond the University. Within the team, this position will specialize in alumni and advancement communications, helping strengthen lifelong connections between the Faculty and its alumni, donors and supporters. Working closely with Advancement, faculty leaders, researchers and campus partners, the role helps share the stories of the people behind Waterloo Science's success, from accomplished alumni and award recipients to researchers advancing solutions to global challenges. Through strategic communications and storytelling, this position contributes to alumni engagement, philanthropic priorities, and initiatives that support the Faculty's long-term growth and impact.

Key Accountabilities

Faculty Communications Plans, develops and delivers communications supporting faculty priorities, strategic initiatives, academic programs, events, research activities and engagement objectives. Develops audience-focused content highlighting faculty achievements, research impact, academic excellence, student experiences, partnerships and community contributions. Coordinates faculty communications across multiple channels including web, social media, newsletters, email, publications, presentations and promotional materials. Collaborates with faculty leaders, departments, schools, centres, researchers and campus partners to ensure communications are accurate, timely, consistent and aligned with institutional priorities. Adapts content, messaging and communications approaches for diverse audiences including prospective and current students, faculty, staff, alumni, donors, partners and community stakeholders. Evaluates audience engagement, content performance and stakeholder feedback to identify opportunities to strengthen faculty communications outcomes and reputation.

Communications Planning and Delivery

Plans, coordinates and delivers communication initiatives, projects and activities aligned with operational and strategic priorities. Translates objectives and requirements into coordinated communications activities, deliverables and implementation plans. Independently manages assigned communications work, ensuring alignment with scope, timelines and intended outcomes. Applies communications knowledge and professional judgment to adapt approaches based on audience, channel and contextual needs. Supports achievement of communications objectives through effective planning, coordination and execution.

Content Development and Execution

Develops and delivers communications content, messaging and materials across a variety of channels and formats. Researches, analyzes and synthesizes information to create clear, accurate and audience-appropriate communications. Produces and edits communications products including web content, articles, presentations, key messages, briefing materials and digital communications. Applies editorial judgment to ensure communications are accurate, accessible, inclusive and aligned with institutional standards. Recommends content approaches and messaging strategies that support audience engagement and communications objectives.

Stakeholder Engagement and Collaboration

Collaborates with stakeholders, subject-matter experts and communications colleagues to support communications initiatives. Acts as a key point of coordination for assigned projects, aligning inputs, expectations, timelines and deliverables. Provides advice and recommendations regarding communications approaches, messaging, audience considerations and implementation requirements within defined scope. Builds productive working relationships to support effective collaboration and delivery. Resolves communications-related issues and stakeholder concerns within established frameworks and delegated authority.

Communications Measurement and Effectiveness

Leads the day-to-day delivery of assigned communications initiatives, ensuring activities, deliverables and stakeholder inputs are aligned to achieve intended outcomes. Collaborates with communications, marketing, creative and digital teams to support integrated communications delivery. Exercises professional judgment to manage competing priorities, resolve implementation challenges and adapt approaches to changing requirements. Evaluates communications performance, audience engagement and stakeholder feedback to identify trends, inform recommendations and improve communications effectiveness. Applies audience insight, performance information and stakeholder feedback to strengthen communications outcomes within assigned areas of responsibility.

Continuous Improvement and Communications Practices

Recommends improvements to communications processes, tools, templates and delivery approaches based on audience insight, stakeholder feedback and emerging practices. Contributes to development and adoption of consistent communications practices across the team. Uses stakeholder feedback, audience insight and performance information to strengthen communications effectiveness. Maintains awareness of communications trends, technologies and emerging practices. Contributes to continuous improvement of communications services and outcomes.

Required Qualifications

Education Undergraduate degree or post-secondary diploma in communications, public relations, journalism, English, marketing or a related field. Experience 2-4 years of related communications experience. Experience developing and delivering communications initiatives across multiple channels and formats. Experience coordinating projects and stakeholders in a complex, multi-functional environment. Experience producing communications content and materials for diverse audiences. Experience in higher education, the public sector or another complex multi-stakeholder environment is an asset. Knowledge/Skills/Abilities Strong knowledge of communications planning, writing, editing, message development and content creation. Ability to independently manage assigned communications activities and apply professional judgment within defined scope. Strong analytical skills with the ability to interpret information, audience feedback, and communication performance measures to identify opportunities for improvement. Strong communication, relationship-management, and stakeholder-engagement skills. Strong project planning, coordination and prioritization skills across multiple initiatives and competing demands. Ability to identify communications issues, recommend solutions, and adapt approaches as required. Ability to balance competing priorities while maintaining quality, accuracy, timelines, and service expectations. Strong understanding of communications standards, accessibility requirements, audience engagement principles, and content-development practices. Proficiency with communications, digital, reporting, and collaboration tools.

Equity Statement

The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg, and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is coordinated within the Office of Indigenous Relations. The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+. Positions are open to qualified candidates who are legally entitled to work in Canada.

The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources [e-mail] or 519-888-4567, ext. 45935.

At the University of Waterloo, we think differently, we act with purpose, and we work together. We advance learning and knowledge through teaching, research, and scholarship, nationally and internationally, in an environment of free expression and enquiry. We are a leading global research-intensive university, renowned for entrepreneurship and innovation, providing co-op and work-integrated learning at scale with impact. Learn more about Waterloo