Communications Specialist, Claims

Co-operators Career; Canada; Hybrid; CAD 61,000 - 101,000; Full time

Benefits offered by this job

Training and development opportunities

Flexible work options

Holistic well-being programs

Volunteer opportunities

Job summary

CGIC is seeking a Communications Specialist in Claims to coordinate and tactically implement communication activities. You will support essential communications, including designing and using various channels and technologies for initiatives within the Claims Experience department.

You will write content for a range of initiatives, consult with stakeholders to define objectives, and coordinate meetings to support claims programs. Prior experience and English proficiency are required.

Qualifications

• Two years of communications experience in a corporate environment.
• Post-secondary degree in Communications, Business or a related field.
• ABC designation or CIP designation is an asset.
• Working knowledge of project plans, writing, editing, and researching content.
• Works with mostly non-Francophone groups and teams outside Québec; English proficiency required.

Responsibilities

• Coordinate and implement communication activities and initiatives.
• Create communication plans and support stakeholders for projects.
• Write content for various channels, ensuring alignment with best practices.
• Consult with stakeholders to determine objectives and scope of requirements.
• Plan meetings, coordinate logistics, and develop communications to support claims initiatives.
• Provide admin support including creating presentations for senior leaders.

Skills

Corporate communications

Content writing

Project coordination

Stakeholder engagement

Presentations

Education

Bachelor's degree in Communications or Business

Tools

ABC designation

CIP designation

Job description

Company: CGIC
Department: Claims Experience
Employment Type: Temporary Full-Time (12 months)
Work Model: Hybrid (2 days in office)
Language: English is required, French is an asset.
Additional Information: This role is currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

As the Communications Specialist, Claims you will be responsible for the coordination and tactical implementation of communication activities. You will support the execution of essential communication advancements, including the design and use of various technology and channels.

How you will create impact:

• Creating communication plans and providing support to stakeholders for initiatives related to our strategic projects and deliverables.
• Writing content for a wide range of communication initiatives and mediums, ensuring alignment with communication best practices and monitoring emerging trends.
• Consulting with project stakeholders to determine communication objectives and establish the scope of requirements.
• Collaborating with business partners to plan for meetings, coordinate logistics develop communications to support claims initiatives.
• Providing a full range of administrative support including creating presentations for senior leaders, gathering content and supporting ad hoc requests.

To join our team:

• You have two years of communications experience in a corporate environment.
• You have a post-secondary degree in Communications, Business or a related field.
• Having the Accredited Business Communicator (ABC) designation or the
• Chartered Insurance Professional (CIP) designation is an asset.
  You have working knowledge of project plans, writing, editing, and researching content.
• This position primarily works with majority non-francophone groups, and teams located outside of Québec, and requires proficiency in English. The essential non-French duties are not assignable to adjacent or other team members.

How you will succeed:

• You influence change and are committed to continuous improvement, in order to exceed client expectations.
• You leverage critical thinking skills to identify problems and proactively propose solutions.
• Your strong communication skills allow you to clearly convey messages.
• You’re an effective team player who shares knowledge to support our peers.

What you need to know:

• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

• Training and development opportunities to grow your career.
• Flexible work options to support personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Volunteer opportunities to give back to your community.

Salary information

Expected Salary range : CAD $60,574.00 to $100,956.00 CAD

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.