Communications Manager

Medecins Sans Frontieres; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A global humanitarian organization in Toronto is seeking a skilled Communications Manager to develop communication strategies and enhance visibility. The ideal candidate will have at least four years of experience in communications or journalism and must be fluent in both English and French. This role involves managing media relations and conveying advocacy messages effectively.

Qualifications

• At least four years previous work experience in communications or journalism.
• Expert-level fluency in English and French (minimum level C1 in both).

Responsibilities

• Develop and implement operational communication strategies.
• Convey MSF communications and advocacy messages to audiences.
• Maintain close contact with key local and foreign media.

Skills

Communications experience

Journalism skills

Social media management

Fluency in English

Fluency in French

Education

Degree in journalism or communications

Job description

Responsibilities

As a communications manager working with Doctors Without Borders / Médecins Sans Frontières (MSF), you will help bring the world’s attention to the communities we work with and the medical humanitarian needs of the people we assist. To do so, you will develop and implement operational communication strategies and materials, while building MSF visibility and acceptance. You will identify communication opportunities and objectives that assist the project’s goal, construct relevant content, identify audiences and utilize effective communication tools.

You will convey MSF communications and advocacy messages to local and international audiences through relevant communications channels. You will help MSF’s project teams manage MSF communications and reputation with communities, patients, colleagues and other key stakeholders; maintain close contact with key local and foreign media; facilitate media visits to projects and act as a spokesperson; produce reports on the local media landscape; manage, develop and supervise locally hired colleagues.

Requirements

• At least four years previous work experience in communications or journalism
• Previous work experience in producing communications content
• Social media knowledge and skills (including community management)
• Expert-level fluency in English and French (minimum level C1 in both)

Assets

Degree in journalism, communications, humanitarian affairs, political sciences or related university degree.

MSFCore Competencies

• Behaviour flexibility : Level 2 – Adapts behaviour to the needs of the situation
• Teamwork and cooperation : Level 2 – Shares information and coordinates with team and others
• Result and quality orientation : Level 2 – Works towards objectives, preserving established standards
• Commitment to MSF principles : Level 1 – Demonstrates knowledge of and accepts MSF’s principles
• People management : Level 2 – Gives feedback and sets limits
• Cross-cultural awareness : Level 3 – Demonstrates an integrating attitude
• Stress management : Level 2 – Manages own stress
• Understanding of equity, diversity and inclusion (EDI) : Level 1 – Familiarity with EDI concepts and their application in a humanitarian context