Communications Manager

The University of British Columbia; Electoral Area A; On-site; CAD 80,000 - 115,000; Full time

Job summary

The University of British Columbia is seeking a Communications Manager to lead and execute communications across print and digital media for the Development and Alumni Engagement Portfolio. You will collaborate with multiple teams to deliver donor-focused communications and manage timelines, budgets, and approvals.

The role requires a degree in a related field and at least five years of relevant experience, with strong writing, editing, and strategic thinking skills.

Qualifications

• Undergraduate degree in a relevant discipline.
• Minimum five years of related experience or equivalent combination of education and experience.
• Demonstrates equity, diversity and inclusion awareness and commitment.

Responsibilities

• Develops, produces and implements communications programs and vehicles in print and electronic media to support donor engagement and investment.
• Coordinates across teams for donor recognition and reporting materials.
• Manages timelines, budgets, approvals, and vendor coordination for communications projects.
• Oversees website and intranet content and updates; tracks production deliverables and reports.

Skills

Leadership

Relationship building

Collaboration

Writing

Editing

Proofreading

Education

Undergraduate degree in a relevant discipline

Tools

Microsoft Word

PowerPoint

Excel

Photoshop

InDesign

Illustrator

WordPress

SharePoint

Job description

Staff - Non Union Job Category M&P - AAPS Job Profile AAPS Salaried - Information Services, Level B Job Title Communications Manager Department DAE Integrated Marketing and Communications Compensation Range $7,158.42 - $10,292.25 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date September 9, 2026 Note: Applications will be accepted until 11:59 PM on the Posting End Date. Job End Date October 31, 2027 This is a leave replacement for a fixed term duration.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

Reporting directly to the Senior Director, of Integrated Marketing and Communications, the Communications Manager is responsible for providing communication services to the Development and Alumni Engagement Portfolio. The incumbent will develop and implement communications materials and vehicles to support the Portfolio mission of providing donors and donor‑alumni with meaningful opportunities for engagement and investment with the University. The Manager develops, manages and implements a wide variety of print and electronic media projects to communicate the impact of fundraising and alumni engagement in support of the Portfolio’s priorities for the University with regards to donor and alumni activity. The Manager assesses communication requirements and works with the Associate Director of Communications to develop appropriate plans and communication vehicles, as well as to monitor production, timelines and budgets, while ensuring accurate reporting. The Manager is at all times expected to be cognizant of the need to liaise appropriately with our colleagues in Alumni Engagement and Development in order to help deliver an integrated, portfolio‑wide communications offering.

Organizational Status

Reports to: Senior Director, of Integrated Marketing and Communications. Works with: Development, Events, Donor Engagement, Alumni Affairs, UBC Media Relations, UBC Brand and Marketing, UBC service providers, external vendors, senior administrators, and other stakeholders as required.

Work Performed

• Develops, produces and implements communications programs and vehicles in print and electronic media to support the Portfolio mission of providing donors with meaningful opportunities for engagement and investment with the University.
• Works with various teams to implement and execute specific donor recognition and/or reporting materials to support the Portfolio s priorities for the University with regards to donor activity.
• Executes integrated communications initiatives together with the Senior Director of Integrated Marketing and Communications. Includes project pre‑work, job submissions, managing time‑lines and vendors, printers, obtaining necessary approvals, copy and layout editing and coordinator response mechanisms.
• Works with project requesters for testing, approvals and sending.
• Supports the deployment and tracking of portfolio wide and development eNewsletter as required.
• Actively contributes to the development and production of marketing and communication plans and projects.
• Assesses communication requirements, develops appropriate plans and communication vehicles, monitors production, timelines and budgets, and ensures accurate reporting.
• Develops and produces portfolio wide and development marketing and communication plans and projects.
• Oversees day to day operation of the Development website, including managing the requests via our ticketing system, as well as adding new stories and updating content.
• Oversees day to day operation of the DAE intranet, including managing the requests via our ticketing system, allocating to team members for implementation, quality control and final delivery to requestors.
• Produce monthly reports to track out production deliverables. Includes creative, website, email and intranet tracking.
• Communicates effectively with internal and external stakeholder groups.
• Initiates, develops and produces communications support to donor recognition events and announcements.
• Participates in ongoing professional development opportunities.
• Addresses internal and external ad hoc customer service issues as they arise.
• Performs other related duties as required.

Consequence of Error/Judgement Initiatives executed by the Communications Manager on behalf of the Development and Alumni Engagement portfolio are very public, and are critical to donor and alumni engagement efforts. The position has dealings with staff, faculty, as well as the business community and external suppliers. Errors in judgment could have far‑reaching and long‑term serious negative reputational, financial and public relations impacts for the university and its partners. Information provided by this position is used in making managerial and policy decisions at a strategic and senior level. Poor leadership, or the lack of diplomacy, foresight or sound judgment could have a serious negative impact on the reputation of the University, its senior administrators, the portfolio, faculty and staff. It could also alienate existing and potential donors as well as jeopardize relationships with alumni, resulting in a potential loss of significant donations or critical relationships.

Supervision Received

This position reports directly to the Senior Director of Integrated Marketing and Communications and the Communications Managing Director as required. Works independently against broad objectives.

Minimum Qualifications

Undergraduate degree in a relevant discipline. Minimum five years of related experience, or the equivalent combination of education and experience.

• Willingness to respect diverse perspectives, including perspectives in conflict with one’s own
• Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

• Undergraduate degree in a relevant discipline.
• Minimum of six years experience or communications services or the equivalent combination of education and experience.
• Extensive experience in print, digital and design coordination.
• Experience in creative direction.
• Educational and/or development/alumni experience is an asset.
• Ability to coordinate across organizational boundaries and motivate staff outside of their sphere of control.
• Must have initiative, be a self‑starter, and adapt easily to changing priorities as well as the ability to manage multiple initiatives.
• Flexible and adaptable team player.
• Strong leadership, relationship‑building and collaboration skills required in liaising with internal and external clients.
• Excellent coaching, consulting, and negotiating skills.
• Proven strategic and creative thinker, innovator and problem‑solver, with high attention to detail, along with skills in conflict resolution.
• Ability to conceptualize and provide strategic and integrated communications solutions in complex and unique situations and directly link and reflect the University s fundraising missions and goals.
• Strong writing, editing and proofreading skills with an exceptional ability to generate enthusiasm and interest in readers.
• Background in fundraising communications preferred.
• Knowledge of fundraising in a university environment.
• High level of attention to detail and accuracy of work.
• Ability to work independently and to lead a group to meet deadlines
• Ability to work effective with all levels of university personnel, including senior personnel
• Proficiency with Microsoft Word, PowerPoint, Excel, Photoshop-on both PC and Mac platforms (Adobe InDesign, Illustrator, WordPress and SharePoint knowledge is an asset).

The University of British Columbia is a global centre for research and teaching, consistently ranked among the top 20 public universities globally. A large part of what makes us unique is the community of engaged students, faculty, and staff who are collectively committed to shaping a better world. Recognized as a leading employer in British Columbia and Canada, UBC supports inspired students, faculty and staff on their journey of discovery, and challenges them to realize their greatest potential. New ideas, changing infrastructure, innovative technology, and fresh approaches are opening up possibilities for the future of research, teaching, and work.

Are you ready to embrace the future together?

Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, and/or Indigenous person. All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority. If you have any accommodation or accessibility needs during the job application process, please contact the Centre for Workplace Accessibility at [e-mail].