Communications consultant - (technology /commercial banking )

BMO Financial Group; Toronto; On-site; CAD 74,000 - 139,000; Full time

Job summary

An established industry player is seeking a Communication Consultant to enhance technology communication strategies. In this dynamic role, you will craft engaging content, manage communication channels, and collaborate with diverse stakeholders to ensure clear messaging. Your expertise will help translate complex technical concepts into accessible information for a variety of audiences. This position offers a unique opportunity to influence communication practices within a major financial institution, driving impactful change and innovation. If you are passionate about storytelling and effective communication, this role is perfect for you.

Benefits

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Performance-based incentives

Discretionary bonuses

Qualifications

• 5-7 years of relevant experience in communications or related fields.
• Strong ability to craft clear and engaging written materials.

Responsibilities

• Develop and execute communication strategies for technology projects.
• Build content from various sources for newsletters and presentations.

Skills

Excellent written and verbal communication skills

Ability to tailor communication for different audiences

Storytelling approach for communications

Organizational skills

Ability to manage multiple stakeholders

Education

Post-secondary degree in Communications, Public Relations, or Journalism

Equivalent combination of education and experience

Tools

MS Office Products (Outlook, MS Teams, PowerPoint)

Video technology

Job description

Application Deadline:

05/25/2025

Address:

100 King Street West

Job Family Group:

Technology

The Communication Consultant's primary responsibility is to manage the multiple facets of communicating technology strategies and deliverables for a technology department responsible for the Corporate & Commercial Banking and Credit Risk systems.

To be successful in this role, the candidate needs to be able to:

1. Develop and drive execution of a communications strategy and schedule for the department.
2. Build content from multiple input sources and craft clear, concise, and engaging written materials.
3. Elicit comprehensive and relevant information from a diverse stakeholder group (including technical resources) and translate it into easily consumable data for non-technical audiences.
4. Investigate and understand the bank’s various communication channels to identify opportunities to leverage.
5. Develop a working knowledge of the bank’s strategies and our department's strategies to enable content that links strategies, achievements, opportunities, and benefits.
6. Provide communications advice and guidance to the department on communication principles/programs/approaches, effective ways to communicate (e.g., message development, vehicle selection), and communication approaches designed to positively influence or change behavior.
7. Build effective relationships with internal/external stakeholders.
8. Work independently on a range of complex tasks, which may include unique situations.
9. Focus primarily on the business/group within BMO; may have a broader, enterprise-wide focus.
10. Broader work or accountabilities may be assigned as needed.

Typical / existing communication deliverables include:

1. Pre and post-production release communications.
2. Weekly achievements content for newsletters, ad hoc achievements content for other Bank Communications platforms.
3. Inputs to Senior Leadership speaking events (Internal and External), sometimes including planning and development of events.
4. Presentations on group strategies.
5. Inputs to town halls and leadership messaging.

Qualifications:

1. Typically, between 5 - 7 years of relevant experience and a post-secondary degree in Communications, Public Relations, Journalism, Computer Science, or a related field of study, or an equivalent combination of education and experience.

Communication Skills:

1. Excellent written and verbal communication skills for crafting clear, compelling messaging.
2. Ability to tailor communication for different audiences (e.g., technical teams, end-users, executives, or external stakeholders).
3. Uses a straight-talk and storytelling approach for communications.
4. Gathers feedback and continually evaluates the effectiveness of the communications strategy and output/content.
5. Remains alert to new trends, tools, and methods of communication, and makes recommendations on their application.
6. Skill in storytelling to highlight the value and impact of technology.

Technical Skills:

1. Advanced level expertise in all MS Office Products, with a high concentration on Outlook, MS Teams, PowerPoint.
2. Use of video technology and infographics.

Technology Knowledge Skills:

1. Understanding of broad technology concepts (i.e., Application Development and Implementation, Technology migrations and conversions, Cloud Capabilities).
2. Familiarity with technical terminology and the ability to translate it into simple, customer-friendly language.
3. Awareness of industry trends and competitive landscape (Technology and Financial Institutions).

Organizational Skills:

1. Ability to build plans, manage timelines and deliverables, including deliverables reliant on multiple input sources and reviewers.
2. Ability to understand and coordinate between multiple communications channels.
3. Experience in managing multiple stakeholders and priorities.

Salary: $74,800.00 - $138,600.00

Pay Type: Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on the number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us:

At BMO, we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities, and our people. By working together, innovating, and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team, you are valued, respected, and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching to manager support and network-building opportunities, we’ll help you gain valuable experience and broaden your skill set.

To find out more, visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable, and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written, and fully executed agency agreement contract for service to submit resumes.