Communications and Engagement Advisor

City of West Kelowna; West Kelowna; On-site; CAD 88,000 - 104,000; Full time

Job summary

A municipal government in Canada is seeking a highly organized Communications & Engagement Advisor. The successful candidate will develop community engagement initiatives and manage digital platforms, ensuring effective communication and stakeholder relations. A degree in communications and at least 5 years of experience are required. The position offers a full-time permanent role with benefits and a salary range of $88,379 - $103,975.

Benefits

Benefits

Municipal Pension Plan

Qualifications

• 5 years of relevant work experience in communications or public relations.
• Professional accreditation by IAP2, IABC or CPRS is an asset.
• Local government experience is desirable.

Responsibilities

• Develop and implement communication plans for capital projects.
• Oversee digital platforms including website and social media.
• Manage public engagement and stakeholder relationships.

Skills

Organizational skills

Communication skills

Project management skills

Stakeholder relations

Graphic design skills

Writing skills

Education

Degree in communications, public relations, journalism or related discipline

Tools

Microsoft Office

Photoshop

InDesign

Illustrator

Premiere Pro

Job description

West Kelowna is a thriving city that has a rural sophistication appeal and is a haven for outdoor recreation. Sun-soaked lakeshores, agricultural charm, and access to urban jobs and living have made West Kelowna the place to be. We maintain a deep connection with our agricultural roots, and we celebrate the one-of-a-kind character of our community. Build your future with a City who was proudly presented the BC Municipal Safety Association Organizational Safety Excellence Award for leadership, dedication, and diligence in creating a safer and healthier workplace. Join us and grow your career with an organization that supports work-life balance and professional development.

COMMUNICATIONS & ENGAGEMENT ADVISOR

The City of West Kelowna is seeking a highly organized, self-motivated communications professional to assume the duties of a Communications and Engagement Advisor.

Position Summary

The Communications and Engagement Advisor is responsible for the development and implementation of community engagement initiatives to support the City of West Kelowna’s capital projects and corporate initiatives. This role is also responsible for the digital platforms of the City of West Kelowna, including the website, social media, and graphic design, and for developing and implementing communication plans, leading public engagement, establishing and maintaining community and stakeholder relationships, identifying public issues, creating content, and acting as an advisor to project managers.

Key Responsibilities

This role is responsible for developing and implementing communications and engagement plans to support capital projects and corporate initiatives, using tools such as media releases, community events, social media, website content, presentations and advertising. It oversees the effective use of digital platforms, including the City’s website and social media channels, ensuring brand continuity across all corporate materials including supporting graphic design. The role collaborates with staff to maintain accurate web content, leads a team of departmental content providers, and manages the City’s community engagement platform, OurWK.com. The position plans and manages engagement events, fosters strong relationships with internal partners, and provides strategic communication advice. Additional responsibilities include analyzing communication effectiveness, supporting emergency and crisis communications as the City’s Information Officer when required, following safe work procedures, assisting with onboarding new team members, and performing other related duties as needed.

Our Ideal Candidate

• A degree with specialization in communications, public relations, journalism or a related discipline
• Professional accreditation by IAP2, IABC or CPRS is an asset
• Five (5) years of relevant work experience, with at least four years of progressive public relations or communications experience
• Local government experience would be highly desirable
• Demonstrated computer skills in Microsoft Office and graphic design, photo and video editing software (Photoshop, InDesign, Illustrator, Premiere Pro)
• Demonstrated ability in leading strategic and proactive communications initiatives
• Demonstrated understanding of stakeholder relations and strategic communications
• Proven experience in creating effective corporate communications plans
• Proven ability to write for different audiences and digital platforms
• Advanced experience in website content management
• Excellent presentation, verbal and written communication skills
• Solid writing ability in creating corporate communications information, speeches and presentations, news releases and employee communications
• Excellent team building skills with ability to create a positive work environment
• Demonstrated project management skills
• Adaptability and flexibility including ability to manage deadline pressure, ambiguity and change
• Strong initiative, judgment, organizational skills and creative abilities
• Class 5 BC Driver’s License required or equivalent

Applications are accepted online at westkelownacity.ca/jobs. We thank all applicants for their interest; however, only those selected for further consideration will be contacted. We will be contacting applicants who meet our requirements as applications are received, and this posting may close ahead of the official closing date if a successful candidate is identified.

Competition No. 25-77E | Opens Nov 18, 2025 | Closes Dec 15, 2025

Full Time – Permanent | 35 hrs/wk | Benefits | Municipal Pension Plan

Wage Range $88,379 - $103,975