Communications and Brand Manager

Jobgether; Coquitlam; On-site; CAD 81,000 - 99,000; Full time

Benefits offered by this job

Four weeks paid time off

Employer-paid health benefits

Employer-paid dental benefits

Employer-paid life insurance

Employer-paid long-term disability

Job summary

Jobgether is partnering with a mission-driven organization in Canada to hire a Communications and Brand Manager. You will shape voice, reputation, and public presence, leading strategy, governance, and storytelling across programs and channels, with a focus on dignity-first communications that protect participant privacy and safety.

You will work with fundraising, leadership, and teams to drive multi-channel campaigns, media relations, and crisis communications while maintaining strong brand

Qualifications

• Bachelor’s degree or equivalent experience in communications, PR, marketing or related field.
• 7+ years in communications, PR, marketing, including 3+ years in supervision/management.
• Proven experience leading communications strategy, brand implementation, team operations, and external vendor relationships.
• Strong storytelling, writing, editing, and content development skills for diverse audiences.
• Crisis communications, media relations, executive spokesperson prep, and reputation management experience.
• Experience managing websites and CMS platforms, social media strategies, and engagement analytics.
• Strong organizational and project management abilities with multiple priorities and deadlines.
• Comfort advising senior leaders on sensitive or high-stakes communications.
• Experience in nonprofit/public sector environments and multilingual assets are a plus.

Responsibilities

• Lead the organization’s overarching communications strategy across priorities, engagement, fundraising, and public awareness.
• Own brand strategy and governance across programs, locations, and channels; develop 200-employee toolkits.
• Hire, onboard, manage, and evaluate communications staff and foster development.
• Manage relationships with external agencies, freelancers, and vendors; ensure accountability.
• Collaborate with fundraising to develop multi-channel campaigns and events.
• Establish dignity-first, trauma-informed storytelling with consent safeguards.
• Oversee website, CMS, social channels, and digital presence with data-driven improvements.
• Lead media relations, press materials, and crisis communications; advise leadership on risks.
• Develop internal comms frameworks for organizational updates and initiatives.
• Manage budgets and resources; prioritize high-impact initiatives.
• Represent values through inclusive, community-centered communications with donors and the public.

Skills

Communications leadership

Brand governance

Storytelling/writing

Crisis communications

Media relations

CMS management

Analytics

Budget management

Stakeholder management

Education

Bachelor’s degree in communications

Tools

CMS platforms

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Communications and Brand Manager based in Canada.

This role offers the opportunity to shape the voice, reputation, and public presence of a mission-driven community organization serving individuals and families. You will lead communications strategy, brand governance, and storytelling across programs, locations, and channels. A key focus will be developing dignity-first, trauma-informed communications that elevate community impact while protecting participant privacy and safety. You will work closely with fundraising, executive leadership, internal teams, creative partners, media, and community stakeholders. The role combines strategic leadership with hands-on communications management, from digital content and campaigns to media relations and crisis communications. It is an impactful opportunity for an experienced communications leader who wants their storytelling and brand expertise to contribute directly to stronger communities.

Accountabilities

• Lead and execute the organization’s overarching communications strategy, ensuring messaging supports strategic priorities, community engagement, fundraising, and public awareness.
• Own brand strategy and governance across programs, locations, and communication channels, acting as the primary brand steward and developing toolkits and orientation resources for approximately 200 employees.
• Lead, hire, onboard, manage, and evaluate communications team members while setting clear expectations and supporting professional development.
• Manage relationships, contracts, deliverables, and accountability for external creative agencies, freelancers, media outlets, and technical vendors.
• Partner with fundraising teams to develop and execute multi-channel communications for major fundraising appeals, campaigns, and signature events.
• Establish dignity-first and trauma-informed storytelling practices, including appropriate consent processes and safeguards to protect the privacy, wellbeing, and safety of community participants.
• Oversee the organization’s website, content management systems, social media channels, and broader digital presence, using engagement data to improve communications effectiveness.
• Lead media relations, press releases, public messaging, crisis communications, and reputation management while advising executive leadership on communications risks and opportunities.
• Develop internal communications frameworks that effectively communicate organizational updates, strategic changes, initiatives, and important information across departments.
• Manage designated communications budgets and resources, exercising independent judgment to prioritize initiatives and deliver high-quality outcomes.
• Represent the organization’s values through inclusive, respectful, and community-centered communications that strengthen relationships with donors, partners, employees, and the public.

Requirements

• Bachelor’s degree in communications, public relations, journalism, marketing, or a related discipline, or an equivalent combination of education and professional experience.
• 7+ years of experience in communications, public relations, marketing, or a closely related field, including at least 3 years in a supervisory or management capacity.
• Proven experience leading communications strategy, brand implementation, team operations, and external creative or vendor relationships.
• Strong strategic storytelling, writing, editing, and content development skills, with the ability to adapt messaging for diverse community, donor, internal, and public audiences.
• Demonstrated experience with crisis communications, media relations, executive spokesperson preparation, and reputation management.
• Experience managing websites and CMS platforms, social media strategies, digital communications, and engagement analytics.
• Strong organizational and project management abilities, with experience managing multiple priorities, budgets, stakeholders, and deadlines.
• Excellent judgment and communication skills, with the confidence to advise senior leaders and navigate sensitive or high-stakes situations.
• Strong multicultural competence and demonstrated commitment to equity, diversity, inclusion, and respectful community engagement.
• Experience working in a nonprofit, social services, community organization, or public sector environment is strongly preferred.
• Multilingual capabilities are considered an asset.
• Willingness to travel locally for donor meetings, community events, and vendor engagements.
• Availability to occasionally work evenings and weekends for major events, campaigns, and donor stewardship activities.

Benefits

• Starting salary of $90,000 CAD per year.
• Four weeks of annual paid time off.
• All British Columbia statutory holidays, plus two additional paid days for Easter Monday and Boxing Day.
• Enrollment in the Municipal Pension Plan (MPP).
• 100% employer-paid health benefits.
• 100% employer-paid dental benefits.
• Employer-paid life insurance.
• Employer-paid long-term disability coverage.
• Occasional work-from-home flexibility to support work-life balance.
• Opportunity to contribute directly to initiatives supporting food security, housing, youth mental health, and broader community wellbeing.
• Inclusive and equity-focused workplace committed to creating a welcoming and unbiased environment.
• Full-time, exempt position based primarily at organizational locations in the Tri-Cities, with local travel as required.

How Jobgether works:

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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