Communication Manager, Quality & Risk Management

KPMG LLP Canada; Toronto; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading professional services firm in Toronto is seeking an experienced Communication Manager. In this hybrid position, you will develop communication strategies and manage internal and external communications for the Quality & Risk Management department. You will ensure alignment with business objectives and foster effective relationships within teams. Candidates should possess significant corporate communications experience and strong writing skills.

Qualifications

• Five or more years of corporate communications experience at a management level.
• Experience in regulated industries or professional services.
• Ability to interact credibly with senior leadership and clients.

Responsibilities

• Develop strategic content and communication plans.
• Ensure strategic linkage to KPMG's business objectives.
• Collaborate with cross functional teams for consistent messaging.

Skills

Expert-level writing skills

Strong project management skills

Problem-solving skills

Communications skills

Diplomatic skills

Education

Post Secondary Education in Journalism or Communications

Job description

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

We are seeking an experienced Communication Manager to support our Quality & Risk Management Leader. This role is pivotal in advising on leadership communication and managing all internal & external communications plans for the Quality & Risk Management department. As a manager, you will develop and deliver a modern communications strategy that informs, inspires, and connects our people to our vision for the future of the business.

This will be a hybrid role to support a collaborative team environment.

What you will do

• Develop and execute strategic content and communication plans aligned to Quality & Risk Management priorities while supporting key projects and programs
• Ensure communications are strategically linked to KPMG’s business objectives and firm values
• Support change management efforts by developing communication approaches that help people understand and embrace new ways of working
• Collaborate with cross functional teams to ensure consistent messaging and alignment across national and local marketing and communications
• Manage and maintain a consistent visual and narrative identity for all communications, ensuring everything feels connected, clear, and professional
• Oversee a content calendar to ensure timely, relevant, and coordinated storytelling across multiple channels.
• Manage communications for national programs to execute Quality & Risk Management 2030 priorities, building awareness and brand for the function’s value proposition
• Build strong relationships and collaborate with Functional HR Leaders, Practice Leaders, Quality and Risk Management partners, and external stakeholders
• Bring a proactive, innovative, and solutions-oriented approach to managing various projects

What you bring to the role

• Post Secondary Education in Journalism, Communications, or related discipline
• Five or more years of corporate communications experience at a management level, preferably in a large matrixed organization.
• Experience in regulated industries or professional services.
• Expert-level writing and communications skills, with proven ability to engage audiences creatively.
• Strong project management, analysis, and problem-solving skills.
• Ability to interact credibly with senior leadership and clients.
• Experience in innovative communications approaches, including advising on various mediums (e.g., video, AI-generated content).
• Experience managing social media accounts.
• Flexible, diplomatic, and able to operate in diverse settings.

Providing you with the support you need to be at your best

Our Values, The KPMG Way

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.