Communication Clerk

Winnipeg Regional Health Authority (WRHA); Winnipeg; On-site; CAD 22,000 - 25,000; Full time

Job summary

A regional health authority in Winnipeg seeks a receptionist to manage visitor flow and provide information. Candidates should have a minimum of a Grade 12 education and six months of experience operating a computerized switchboard. Responsibilities include supporting visitors and residents by efficiently directing inquiries. The role requires strong communication skills in English and a commitment to ongoing education, with a focus on adhering to the organization's values and procedures. This position offers an in-person work arrangement with various anticipated shifts.

Qualifications

• Six months recent experience operating a computerized switchboard console.
• Able to work within the Centre’s core values and procedures.
• Assumes responsibility for ongoing education.

Responsibilities

• Perform duties of a receptionist.
• Direct the flow of visitors and residents/patients.

Skills

Knowledge of the English language

Familiar with voice mail

Able to work independently

Participates in professional activities

Education

Grade 12

CPR training

Job description

Requisition ID: 393607

Position Number: 20033254

Posting End Date: December 15, 2025

City: Winnipeg

Employer: Misericordia Health Centre

Site: Misericordia Health Centre

Department / Unit: Telecommunications - MHC

Job Stream: Non-Clinical

Union: CUPE

Anticipated Start Date: 01/05/2026

FTE: 0.80

Anticipated Shift: Days;Evenings

Work Arrangement: In Person

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Salary: $22.153, $22.802, $23.470, $24.161, $24.870

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

Performs the duties of a receptionist, releasing accurate and timely residents/patients’ information to the public and directing the flow of visitors and residents/patients to the units.

Experience

• Six (6) months recent experience operating a computerized switchboard console.

Education (Degree/Diploma/Certificate)

• Grade 12.
• Cardiopulmonary Resuscitation (CPR) training requirements for this position shall be in accordance with the Employer policy.

Qualifications And Skills

• Knowledge of the English language consistent with the demands of the job.
• Familiar with voice mail, demonstrates skills/knowledge using the latest microcomputer software.
• Works within the Centre’s core values, philosophy, vision, C.Q.I. goals, policies and procedures. Second language is an asset.
• Able to work independently and function as part of a cooperative team.
• Assumes responsibility for ongoing education and participates in professional activities for personal and professional growth.

Physical Requirements

• Physical health to meet the requirements of the position.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.