Commis-réceptionniste

inhairitance spa de boucles centre vil le; Montreal (administrative region); On-site; CAD 36,000 - 48,000; Part time

Benefits offered by this job

Employee recognition programs

Paid vacation and floating holidays

Employee travel program

Job summary

Four Seasons Hotel Montreal is seeking a part-time massage therapist for the Guerlain Spa. You will welcome guests and deliver high-end treatments in line with brand standards, ensuring exceptional guest experiences.

The role requires 2–3 years of experience, formal massage training, French and English proficiency, and a passion for luxury service. Join our team in the Golden Square Mile for a premium hospitality environment.

Qualifications

• Must have professional massage therapy certification and be a member of a recognized association.
• 2–3 years of relevant massage experience preferred.
• Strong communication in French and English, with guest-centric focus.

Responsibilities

• Warmly welcome guests upon arrival and provide high-end massage treatments.
• Deliver treatments in accordance with brand standards and hygiene protocols.
• Prepare and maintain treatment rooms and equipment.
• Uphold quality, safety, and guest satisfaction across all services.
• Collaborate with spa team and colleagues to meet spa goals.
• Participate in internal training and apply learnings on the floor.
• Maintain professional integrity and appearance at all times.
• Contribute to exceptional service for a luxury clientele.

Skills

Fluent French

Proficient English

Massage therapy

Guest service

Teamwork

Education

Massage therapy certification

Hospitality management college diploma

Job description

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

The vibrant new centrepiece of the city's Golden Square Mile. Chic and sleekly modern, Four Seasons Hotel Montreal forms the vibrant new epicentre of the Golden Square Mile. Dine at our stellar restaurants and shop at the luxurious Holt Renfrew Ogilvy. In this world capital of style and culture, Four Seasons savoir faire helps shine a fresh light on the city.

Spa Massage The Rapist (Part-Time)

Four Seasons Hotel Montreal is seeking an individual who shares our passion for excellence and iscommitedto creating memorable experiences for both our employees and our guests. We are looking for someone with a strong work ethic, high integrity, attention to detail, cultural awareness, and a guest-centric mindset.

Located in the heart of Montreal’s Golden Square Mile, Four Seasons Hotel Montreal offers more than just a stay — we deliver a luxurious lifestyle experience. From world-class dining at Marcus Restaurant to relaxation at our Forbes Five-Star Guerlain Spa, and exclusive access to Holt Renfrew Ogilvy, we are a vibrant hub of elegance, hospitality, and culture.

About the role:

The massage therapist at the Guerlain Spa warmly welcomes guests and delivers high-end massage treatments in accordance with brand standards and hygiene protocols. They ensure an exceptional guest experience by maintaining the quality, safety, and satisfaction of each treatment, while working collaboratively with the spa team.

What you will do:

• Warmly welcome and take care of each guest upon arrival;
• Perform massage treatments in accordance with the brand’s established standards;
• Prepare treatment rooms and organize all equipment and products provided;
• Maintain a high standard of work and consistently strive for guest satisfaction;
• Be responsible for setting up the treatment rooms assigned;
• Contribute to the achievement of the spa’s goals;
• Participate in internal training sessions and apply learnings on the floor;
• Demonstrate a high level of ethics, integrity, and professionalism at all times;
• Work harmoniously with colleagues and supervisors;
• Perform any other duties related to the role.

What you bring:

• Previous experience of 2 to 3 years in a similar position;
• Professional training in massage therapy with membership in a recognized association, as well as a college diploma in Hospitality Management (preferred but not required if the candidate has relevant experience in massage therapy or a related field);
• Strong communication skills in written and spoken French;
• Proficiency in English is required, as the candidate will regularly interact with a primarily English-speaking clientele;
• Excellent understanding of how various spa services operate, including benefits, indications, and contraindications;
• Ability to promote treatments and services without coming across as overly sales-driven;
• Strong stress management skills and the ability to handle pressure in a positive and effective manner;
• Strong team spirit and ability to collaborate effectively;
• Interest in and ability to provide exceptional service to our guests;
• Excellent interpersonal skills to meet the expectations of a high-end clientele;
• Maintain a professional appearance and conduct oneself with maturity and integrity at all times;
• Be organized, detail-oriented, and resourceful.

What we offer:

• Employee recognition programs (Employee of the Month, anniversary celebrations, etc.).
• Paid vacation plus two additional floating holidays per year.
• Employee travel program, including complimentary stays at Four Seasons properties worldwide (based on tenure and availability).