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Loblaw Companies Limited; Montreal (administrative region); On-site; CAD 21,000 - 26,000; Full time

Job summary

Maxi, part of Loblaw Companies Limited, is hiring Personal Shoppers in Canada to fulfill e-commerce orders with accuracy and care. You will provide excellent service, assist customers, and help ensure a personalized shopping experience across stores.

No prior experience is required as training is provided to set you up for success. You should be flexible to work days, evenings, nights, weekends, and be able to move up to 50 lbs during shifts.

Qualifications

• Team player with attention to detail and ability to work independently.
• Motivated to learn and adapt in a fast-paced environment.
• Strong customer service mindset for a personalized shopping experience.

Responsibilities

• Provide great customer service and assist with general questions.
• Shop for customers by accurately filling orders with quality products.
• Scan products and process transactions using debit, credit, cash, and gift cards.
• Contact customers to confirm order accuracy or substitutions.

Skills

Team player

Attention to detail

Independent worker

Resourceful

Courteous

Motivated to learn

Tools

Cash handling

Job description

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Maxi, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Why is this role important

Our Personal Shoppers do just that! They fulfill customer e-commerce orders with efficiency, accuracy, and attention to detail to ensure a personalized shopping experience.

What you’ll do

• Provide great customer service by assisting with general questions, maintaining a positive environment
• Shop for customers by accurately filling their orders with quality products
• Scan products and process customer transactions accurately using debit, credit, cash and gift cards
• Contact customers to ensure order accuracy or to inquire about product substitutions

Who you are

• A team player with an attention for detail
• Driven and able to work independently in a fast-paced environment
• Resourceful and courteous when resolving customer questions
• Motivated to learn new things

Experience You Bring

• Good news! No previous experience is required. We provide you with training to set you up for success!

What you bring

• Flexibility to work a variety of hours which may include days, evenings, nights, and weekends
• Able to move up to 50lbs and in constant mobility for an entire shift

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note

Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

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