Commerical Large Loss Project Manager

Linchpin Solutions, Inc.; Ottawa; On-site; CAD 80,000 - 110,000; Full time

Job summary

A leading restoration company in Ottawa is seeking a Commercial Large Loss Project Manager to oversee high-value projects resulting from disasters. You'll provide strategic oversight, manage client relationships, and ensure high standards of safety and quality. Ideal candidates will have IICRC Certification and proficiency in restoration methods. This role plays a critical part in enhancing client satisfaction and operational efficiency.

Qualifications

• IICRC Certification with in-depth knowledge of restoration methods, construction practices, and building systems.
• Advanced proficiency in Xactimate, XactAnalysis, and DocuSphere.
• Business-minded, detail-oriented, and committed to quality, safety, and compliance.
• Strong strategic, communication, and relationship-building skills with clients and insurance partners.

Responsibilities

• Provide strategic oversight of large-scale commercial restoration projects.
• Manage relationships with commercial clients and stakeholders.
• Support project closeout and ensure client satisfaction.
• Participate in after-hours responses during emergencies.

Skills

IICRC Certification

Restoration methods knowledge

Construction practices understanding

Strong relationship-building skills

Advanced proficiency in Xactimate

Business-minded

Tools

Xactimate

XactAnalysis

DocuSphere

Job description

Leading large-scale commercial restorations with precision and safety

At BELFOR, we restore more than buildings—we restore peace of mind.

About BELFOR

BELFOR is a global leader in property restoration, helping families and businesses recover from fire, water, storm, and other disaster-related damage. With over 70 years of experience, we’re dedicated to restoring properties and rebuilding lives. Join a team that values excellence, teamwork, and your professional growth in a fast-paced, rewarding industry.

Position Overview

We’re seeking a Commercial Large Loss Project Manager to oversee complex, high-value projects resulting from fire, water, storm, or catastrophic events. In this role, you’ll drive the strategic early phases of each project, leading initial client and insurance meetings, developing scopes of work, and setting project objectives. Once projects are defined, you’ll transition execution to Project Coordinators and field teams while maintaining high-level oversight, ensuring projects meet standards for safety, quality, schedule, and budget.

This role is client-facing and strategic, requiring expertise in restoration, construction, team leadership, and operational excellence.

Why This Role Matters

You’ll play a critical leadership role in ensuring that high-value, large-loss commercial restoration projects start on the right footing and deliver exceptional outcomes. Your expertise will directly impact client satisfaction, operational efficiency, and the company’s reputation for excellence.

What You’ll Do

• Provide strategic oversight of large-scale commercial restoration projects across mitigation, remediation, and reconstruction phases.
• Lead the development and management of detailed project scopes, budgets, and schedules, collaborating with Estimators and Supervisors to align with client expectations and organizational goals.
• Serve as the primary client-facing executive during the initial project phases, managing relationships with commercial clients, national accounts, insurance adjusters, and consultants.
• Support project closeout, ensuring all deliverables are completed, documentation is finalized, and client satisfaction is achieved.
• Participate in after-hours responses during large-loss mobilizations or emergencies.
• Foster customer satisfaction through professionalism, relationship building, and prompt, accurate communication with clients, subcontractors, insurance adjusters, and other stakeholders.
• Perform additional reasonable duties as assigned by the Director of Commercial Losses or senior management.

What You Bring

• IICRC Certification with in-depth knowledge of restoration methods, construction practices, and building systems.
• Advanced proficiency in Xactimate, XactAnalysis, and DocuSphere.
• Business-minded, detail-oriented, and committed to quality, safety, and compliance.
• Strong strategic, communication, and relationship-building skills with clients and insurance partners.
• Valid driver’s license and flexibility to travel regionally or nationally.

Accessibility Statement

(AODA in Ontario) BELFOR (Canada) Inc. is committed to providing a barrier-free work environment in concert with the provincial guidelines for accessibility (Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Ontario Only). As such, BELFOR (Canada) Inc. will make accommodations available to applicants with disabilities upon request during the recruitment process.

Human Rights Statement

BELFOR (Canada) Inc. is an inclusive and equal opportunity employer. While we appreciate all applications, only those candidates selected for an interview will be contacted. We thank all applicants for their submissions.