Commercial Underwriting Specialist - Auto & Property

TD Bank; Edmonton; On-site; CAD 94,000 - 133,000; Full time

Job summary

TD Bank, through TD Insurance, is a leading Canadian financial institution providing a wide range of insurance products. The role focuses on small business underwriting, rule development and regulatory compliance across Canada, working with a broad stakeholder network to strengthen underwriting practices and customer outcomes.

The candidate will analyze trends, develop new underwriting rules, and maintain policy wordings while ensuring alignment with risk appetite and business objectives.

Responsibilities

• Develop and maintain understanding of regulatory, industry and customer trends; propose changes to Canada-wide Commercial Automobile products.
• Act as SME for small business underwriting strategy, rules and coverage wordings inquiries.
• Drive design and development of new underwriting rules to meet business objectives.
• Develop provincial regulatory filings where applicable.
• Develop deep understanding of small business underwriting to identify new opportunities.
• Lead end-to-end management of small business underwriting strategy; monitor performance and drive changes to meet objectives.
• Lead underwriting discussions with stakeholders on projects and initiatives.
• Contribute to design and delivery of underwriting training initiatives.
• Develop processes to update underwriting advice and guidance for operations and front-line staff.
• Provide interpretation of policy wordings and coverage intentions to stakeholders.
• Develop and analyze coverage comparisons with industry standards and competitors.
• Develop and maintain Commercial Automobile wordings, forms and endorsements, including French versions to enhance customer experience.
• Stay current on trends and grow knowledge of tools, procedures and techniques.
• Solve complex problems with multiple constraints and collaborate with partners on solutions.
• Maintain risk management culture with processes and guidelines aligned to risk appetite.

Job description

Work Location: Calgary, Alberta, Canada

Hours: 35

Line of Business: TD Insurance

Pay Details: 94,000 - 132,700 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

TD Insurance is part of TD Bank Group, one of Canada's largest financial institutions. TD Insurance helps protect clients from the 'accidents of life' with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance authorized products and services are available online, over the phone, and through a network of more than 1,000 TD Canada Trust branches.

In Canada, we have two lines of business, General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness insurance and direct life and health insurance in Canada.

At TD Insurance, we are committed to fostering an inclusive, accessible environment. With a Canada-wide workforce of over 4,000 employees and offices in Atlantic Canada, Quebec, Ontario and Alberta, our company is always growing and can help you to grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated, and professional development is taken seriously. More than just a job, we offer rewarding careers.

Key accountabilities:

• Develop and maintain robust understanding of regulatory requirements, industry and customer trends, and competitive landscape and propose insurance contract changes accordingly for Canada-wide Commercial Automobile Products.
• Act as Subject Matter Expert for small business underwriting strategy, rules and coverage wordings-related inquiries.
• Drive the design and development of new underwriting rules to achieve business objectives.
• Develop provincial regulatory filings where applicable.
• Develop an in-depth understanding of small business underwriting strategy and rules and a solid understanding of customer segments, customer needs, competitive landscape and trends in the General Insurance industry to assist in identifying new business opportunities.
• Lead the end-to-end management and refinement of small business insurance underwriting strategy and rules, monitor performance, analyze key business drivers, identify areas of opportunity, develop recommendations and drive changes to achieve business and financial objectives.
• Lead underwriting strategy and rules discussions and collaborate with multiple stakeholders in delivering day-to-day projects and initiatives.
• Contribute to the design, implementation, and delivery of technical underwriting training and development initiatives.
• Develop and maintain processes to update advice and guidance wordings for underwriting operations and front-line colleagues.
• Provide policy wordings interpretation and coverage intentions to various stakeholders across the organization.
• Develop, maintain, and analyze coverage comparisons with industry standards or main competitors.
• Develop and maintain Commercial Automobile insurance contract wordings, forms and endorsements as well as any supportive customer documentation, including their French versions in such a way that it enhances the end-to-end customer experience while achieving business objectives.
• Keep current on emerging trends/developments and grow knowledge of the business, related tools, procedures and techniques.
• Solve complex problems with considerations to multiple constraints and variables and work with partners to develop solutions.
• Maintain a culture of risk management and control, supported by effective processes and guidelines in alignment with risk appetite.
• Build and maintain effective relationships with key intern